Jamund Jay Sims
Healthcare Administrator
Cartersville,GA
Summary
Healthcare professional with 12 plus years proven record in streamlining clinical operations and enhancing patient care. Consistently collaborates with medical teams to achieve optimal results, adapting to changing needs and ensuring reliable support. Skilled in patient scheduling, team coordination, and maintaining accurate medical records.
Overview
10
10
years of professional experience
Work History
Practice Manager
WellStar Health System
02.2025 - Current
- Direct daily clinical and business functions of the practice.
- Plan, supervise, and coordinate day-to-day operations.
- Maintain compliance with regulatory agencies and practice-specific regulations.
- Select, hire, and evaluate performance of staff according to WellStar's guidelines.
- Support clinical quality outcomes through collaboration with clinical services and informatics.
- Manage practice operations to ensure financial viability and service quality.
- Cultivate relationships of mutual respect and trust with providers and staff.
- Administer accounting and financial control systems, including budgets and accounts receivables.
- Influence patient experience through operational effectiveness and standardization of practices.
- Increased schedule utilization by 46%
- Increased provider staff by 30%
- Improved GPTW department scores by 40%
- Streamlined operational workflows, enhancing efficiency across multiple departments.
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Led staff training initiatives, improving team performance and patient satisfaction.
Regional Manager
HealthyMD
04.2024 - 01.2025
- Led the development of Test & Treat, PrEP, nPEP, STD departments, increasing patient throughput by 25% and reducing wait times by 40%.
- Improved project coordination for Site Managers by establishing streamlined processes, resulting in a 15% reduction in project completion times.
- Designed and implemented a comprehensive employee selection process, resulting in a 35% decrease in turnover within the first year.
- Implemented a disciplinary protocol that decreased team infractions by 25%, fostering a more disciplined workforce.
- Forged partnerships with 10+ medical and social service agencies, enhancing support for 200+ HIV-Hepatitis clients.
- Streamlined monthly statistical analysis process with Site Managers, boosting productivity and reporting efficiency by 25%.
- Led collaboration with Business Development, securing 3 lucrative partnerships, boosting market expansion by 25%.
- Streamlined employee performance evaluation process, leading to a 15% increase in overall productivity.
- Served as the pivotal contact for collaborations with 11 correctional facilities and 2 outreach organizations, boosting engagement by over 60%.
- Implemented a tracking system with community partners that connected over 200 HIV & Hepatitis patients to care services, increasing linkage rates by 40%.
- Streamlined case review process for employee programs, reducing turnaround time by 20% and maintaining accuracy at 99%.
- Enhanced company vehicle safety, resulting in a 50% decrease in reported accidents and thefts.
- Streamlined reporting systems, driving a 30% increase in operational efficiency and significantly enhancing regional outcomes.
- Oversaw financial operations, ensuring a 15% reduction in overhead costs and a 10% increase in patient billing accuracy.
- Implemented a new training program for medical personnel, enhancing skill levels and reducing errors by 30%.
- Developed and implemented strategic initiatives to enhance patient engagement and satisfaction.
Site Manager
Atrium Health Floyd
12.2023 - 05.2024
- Streamlined employee onboarding process, efficiently hiring and training 14 new staff, boosting overall efficiency by 25%.
- Led physician practice to exceed regulatory standards, ensuring full compliance with JCAHO, FLSA, CLIA, OSHA, ADA, EEO, and licensure requirements.
- Implemented efficient check-in and checkout procedures, reducing waiting times by 25% and increasing patient satisfaction.
- Enhanced practice operations by systematically handling and routing 100+ daily incoming calls, improving response efficiency by 20%.
- Streamlined filing system, reducing retrieval time by 30% and boosting office efficiency.
- Enhanced mail routing efficiency by developing a tracking system, leading to a 25% reduction in processing time for over 150 daily correspondences.
- Streamlined medical record-keeping, leading to a 30% increase in retrieval efficiency for 500+ patients.
- Calls in prescriptions with physicians' approval.
- Streamlined office operations by providing comprehensive backup support for all practice-based business functions, enhancing workflow efficiency by 20%.
- Facilitated smooth communication, resulting in a 30% increase in team efficiency and enhanced patient satisfaction.
- Led a cost-conscious initiative that streamlined supply chain logistics, cutting costs by 15% & operational efficiency by automating 10+ routine tasks, reducing manual work by 30%.
- Oversaw daily operations ensuring compliance with healthcare regulations and standards.
- Managed staffing schedules to optimize workflow and patient care delivery.
Regional Director of Clinical Operations & Telemedicine
Peachtree Immediate Care
01.2020 - 12.2023
- Analyzed and resolved 150+ patient complaints, fostering a 30% improvement in patient satisfaction scores.
- Led team improvements, resulting in a 15% rise in efficiency and a 25% enhancement in service quality.
- Enhanced workplace clinical supervision processes, resulting in a 20% increase in staff compliance with best practices.
- Facilitated a 40% increase in staff-led healthcare innovations through targeted motivational and training programs.
- Supports the development of and oversees the implementation of services plans for individuals.
- Streamlined data analysis process, improving project decision-making speed by 40% across 15 initiatives.
- Led operational enhancements for clinical team, resulting in 20% faster patient processing.
- Streamlined service delivery by leveraging key performance indicators to drive a 15% improvement in customer satisfaction.
- Ensured 100% staff comprehension of company policies, leading to a 20% improvement in contract fulfillment and compliance.
- Oversaw and managed telemedicine services seven days a week for all clinics across Alabama, Florida, Georgia, and Maryland.
- Fostered relationships with community stakeholders to enhance service delivery and patient satisfaction.
- Built high-performing teams by recruiting top talent from diverse backgrounds while emphasizing ongoing professional development.
- Developed and implemented strategic operational initiatives improving patient care delivery standards.
- Led cross-functional teams to enhance clinical
- Oversaw operations for six to eight locations simultaneously, ensuring consistent performance and quality across all sites.
- Led cross-functional teams to enhance clinical workflow efficiency across multiple locations.
Regional Clinical Coordinator
Peachtree Immediate Care
06.2020 - 07.2021
- Coordinated patient scheduling and managed appointment workflows to enhance operational efficiency.
- Assisted healthcare providers with patient care documentation and ensured compliance with healthcare regulations.
- Implemented electronic health record (EHR) systems to streamline data management and improve accuracy.
- Developed training materials for new staff, fostering a collaborative learning environment.
Clinical Practice Supervisor
Integrity Family Care
01.2016 - 12.2020
- Developed and implemented a comprehensive training program for clinical staff, resulting in a 20% increase in efficiency and a 15% reduction in procedural errors.
- Assisted in 200+ medical procedures with Physicians and NP's, achieving a 95% patient satisfaction rate.
- Designed a comprehensive education program for diabetes, hypertension, and renal disease, benefiting 200+ patients annually.
- Led quality control process, ensuring 100% compliance with industry standards and minimizing equipment failures.
- Directed crisis management for 100+ high-risk patients, reducing recovery time by 30%.
- Increased X-ray exam efficiency by 25% through the implementation of a new imaging technique, benefiting over 600 patients annually.
- Performed over 1,500 successful phlebotomies, maintaining a 99.5% patient satisfaction rate.
- Streamlined chart coding processes, leading to a 25% reduction in billing errors across 300.
- Cultivated professional relationships with members of 5 faculties, resulting in a 30% increase in cross-departmental initiatives.
- Revamped advanced imaging scheduling, resulting in a 15% increase in appointments and a 20% improvement in radiology department productivity.
- Streamlined prior authorization process, reducing wait times by 30% and increasing patient satisfaction scores by 20%.
Education
University of Alabama-Huntsville - Interdisciplinary/Psychology/Leadership
University of Alabama-Huntsville
Huntsville, Alabama01.2021
Jacksonville State University - Emergency Management
Jacksonville State University
Jacksonville, Alabama12.2025
Skills
- Microsoft Office
- Point of Care Testing
- OSHA
- HIPPA
- JCAHO
- Epic
- Practice Velocity
- Athena
- EClinical Works-EMR Systems
- Occupational Health/DOT
- Drug screens
- EKG
- Spirometry
- BAT
- Audiogram
- Ortho Glass
- Phlebotomy
- IV administration
- Injections
- X-Ray
- Rapid Testing
- CPR/BLS
- Medical Scribe
- Process improvements
- Patient relationship management
- Clinical supervision
- Patient care
- Multidisciplinary team collaboration
- HIPAA compliance
- Patient education
- Records management
- Direct patient care
- Case management
Personal Information
Title: Practice Manager/Administrator
Languages
English
Full Professional
Timeline
Practice Manager
WellStar Health System
02.2025 - Current
Regional Manager
HealthyMD
04.2024 - 01.2025
Site Manager
Atrium Health Floyd
12.2023 - 05.2024
Regional Clinical Coordinator
Peachtree Immediate Care
06.2020 - 07.2021
Regional Director of Clinical Operations & Telemedicine
Peachtree Immediate Care
01.2020 - 12.2023
Clinical Practice Supervisor
Integrity Family Care
01.2016 - 12.2020
Jacksonville State University - Emergency Management
Jacksonville State University
University of Alabama-Huntsville - Interdisciplinary/Psychology/Leadership
University of Alabama-Huntsville