Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

JAMYA ATKINS

Richmond,VA

Summary

Professional with 7 years of customer service and 2 years of management experience. Demonstrated expertise in handling diverse clients and their needs. Effective team leader committed to delivering exceptional services. Skilled in prioritizing customer and team focus.

Overview

4
4
years of professional experience

Work History

Kennel Attendant/ Receptionist/ Dog Groomer

Dogservices
Richmond, VA
10.2022 - Current
  • As a receptionist, I manage inventory and handle administrative duties such as reporting to the managers, greeting guests, and managing data.
  • Assisted with administrative tasks such as filing, photocopying, faxing, and data entry.
  • Maintained an orderly reception area by organizing furniture and supplies.
  • Processed payments from clients using credit card machines or cash registers.
  • Resolved customer complaints in a timely fashion while maintaining professionalism.
  • Performed data entry and other administrative tasks to support departments.
  • Provided information about the company's services and products to clients.
  • By fulfilling these tasks, I am ensuring the smooth operation of the facility
  • Ensured the safety and overall well-being of animals during their stay.
  • Kept accurate records of animal care activities such as feedings, treatments, and bathing.
  • Provided daily exercise for pets by their owners' instructions.
  • Developed positive relationships with clients through effective communication techniques.
  • As a Kennel Attendant, I assisted in training new staff members on proper animal handling techniques.
  • Kept accurate records of inventory levels and placed orders when necessary.
  • Maintained cleanliness of work areas including grooming stations, office space, and storage areas.
  • Responded promptly to customer inquiries related to pet health or behavior issues.

Mailroom Manager/assistant

VIRGINIA COMMONWEALTH UNIVERSITY
Richmond, VA
01.2021 - 12.2022
  • Organization and multitasking, Computer skill along with communication skills
  • Communicating with mail carriers such as FedEx, Amazon, UPS, USPS, etc
  • Leading team by example along with scheduling employees and inventory of all 3 buildings mail and distribution

Cashier

CHICK-FIL-A
Richmond, VA
07.2022 - 10.2022
  • Must make any guest feel welcomed in my working environment
  • Keeping my working environment clean and up to any guest standards and the standards of our company
  • Keeping a professional attitude
  • Must be able to say on your feet for long hours and be adaptable to multitasking

Education

BACHELORS - COMMUNICATION ARTS

Virginia Commonwealth University
Richmond, VA
12.2023

High school diploma -

Green Run High School
Virginia Beach, VA
06.2019

Skills

  • Organization and multitasking
  • Customer services
  • Computer skills
  • Word/Office
  • Adobe
  • Illustrator
  • Photoshop
  • InDesign
  • Clip Studio Paint
  • Procreate
  • Hospitality
  • Maya Software
  • Illustration
  • Graphic Design
  • Telephone Skills
  • Verbal Communication
  • Listening
  • Professionalism
  • Customer Focus
  • Organization
  • Informing Others
  • Handles Pressure
  • Supply Management
  • Pet Grooming
  • Sales
  • Typography
  • Guest services
  • Document scanning and digitization
  • Maintenance tracking
  • Scheduling appointments
  • Recordkeeping and bookkeeping
  • Scheduling
  • Reception Management
  • Computer Literacy

Accomplishments

  • Dean’s list

References

References available upon request.

Timeline

Kennel Attendant/ Receptionist/ Dog Groomer

Dogservices
10.2022 - Current

Cashier

CHICK-FIL-A
07.2022 - 10.2022

Mailroom Manager/assistant

VIRGINIA COMMONWEALTH UNIVERSITY
01.2021 - 12.2022

BACHELORS - COMMUNICATION ARTS

Virginia Commonwealth University

High school diploma -

Green Run High School

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JAMYA ATKINS