Ja'Mya Frazier
Park Forest
Summary
Skilled Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity.
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Assistant Teacher passionate about helping children complete tasks and learn new concepts. Skilled at evaluating student progression and adapting lesson plans to facilitate learning and growth. Caring and compassionate with students from diverse backgrounds and with different learning styles.
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Amazon Packer
Amazon Fulfillment Center
11.2023 - Current
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Improved team collaboration through effective communication and coordination with coworkers.
Concessions Team Lead
Park Forest Aqua Center
05.2023 - 08.2023
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Optimized resource allocation by analyzing team member skills and project requirements, resulting in increased efficiency.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Directed and supervised team of 8 engaged in customer service development.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Held weekly team meetings to inform team members on company news and updates.
Assistant Teacher
First Steps Early Learning Center
01.2023 - 05.2023
- Monitored and reported student progress and development, offering mentoring as needed.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Implemented differentiated instruction techniques to address diverse learning needs of the students in the class.
- Helped students explore concepts with engaging, learning-focused activities.
Server
IHOP
03.2021 - 03.2022
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
RichTownship Highschool
Olympia Fields, IL05.2023
Skills
- Deadline Management
- Problem-Solving
- Sales expertise
- Giving Constructive Feedback
- Performance monitoring
- Conflict Resolution
- Diversity and Inclusion
- Team Collaboration
- High Energy and Stamina
- Relationship Building
Timeline
Amazon Packer
Amazon Fulfillment Center
11.2023 - Current
Concessions Team Lead
Park Forest Aqua Center
05.2023 - 08.2023
Assistant Teacher
First Steps Early Learning Center
01.2023 - 05.2023
Server
IHOP
03.2021 - 03.2022
High School Diploma -
RichTownship Highschool