Ja'Mya Hall
Orlando,FL
Summary
Driven professional with a proven track record in customer service and cash handling, demonstrated during tenures at Aeropostale and KFC /Kentucky Fried Chicken. Excelled in team collaboration and problem-solving, significantly enhancing customer satisfaction and loyalty. Skilled in cash register operation and store. maintenance, adept at adapting to flexible schedules to meet business demands.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Aeropostale
07.2022 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Cashier
Kentucky Fried Chicken
06.2021 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Highschool - None
Maynard Evans High School
Orlando, FL05.2024
Skills
- Teamwork
- Customer Service
- Problem-Solving
- Time Management
- Customer Assistance
- Cash Handling
- Store Opening and Closing
- Flexible Schedule
- Product Knowledge
- Cash Register Operation
- Stocking and Receiving
- Store maintenance
Additional Information
I am a student of valencia College Downtown Campus majoring in Diagnostic Medical Sonography
Timeline
Retail Sales Associate
Aeropostale
07.2022 - 05.2023
Cashier
Kentucky Fried Chicken
06.2021 - 03.2022
Highschool - None
Maynard Evans High School