Jamya Murphy
Louisville,KY
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
4
4
years of professional experience
Work History
Clerk Specialist
Ahead Staffing
09.2023 - Current
- Interacted with customers b y phone, email, or in-person to provide information. Maintained professional demeanor and ensuring timely response.
- Interacted with customers by phone, email, or in-person to provide information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Created and maintained detailed records of all office activities.
Receptionist
Louisville Behavioral Health
01.2022 - 05.2023
- Scheduled appointments for clients, customers, and other visitors
- Provided administrative support to staff members including typing letters, filling documents, and scanning and copying documents when necessary
- Greeted visitors and provided them with assistance
- Managed all incoming mail distribution, courier services, faxes and photocopying documents as requested
- Verified insurance information prior to appointment booking
- Called no shows and cancellations to reschedule
- Scheduled and confirmed appointments
- Answered telephones and directed calls to appropriate staff members.
Patient Care Assistant / Unit Coordinator
Jewish Hospital
04.2020 - 01.2022
- Promoted patient satisfaction by assisting with bathing, dressing and exercising
- Administered medications to patients according to Physician orders
- Ordered supplies necessary for providing quality patient care on an ongoing basis
- Answered call lights promptly and responded appropriately to inquiries from both staff members and families of patients
- Monitored vital signs including temperature, pulse, respiration rate, blood pressure, and oxygen saturation levels
- Performed clerical duties such as filling, data entry, and answering phones.
Education
High School Diploma -
Jeffersontown High School
Louisville, KY06.2019
Skills
- Scheduling
- Office Administration
- Data Entry and Mail Handling
- Vital Signs Documentation
- Microsoft Office
- Customer Communication
- Critical Thinking
- Call center experience
- Call Center Operations
Timeline
Clerk Specialist
Ahead Staffing
09.2023 - Current
Receptionist
Louisville Behavioral Health
01.2022 - 05.2023
Patient Care Assistant / Unit Coordinator
Jewish Hospital
04.2020 - 01.2022
High School Diploma -
Jeffersontown High School
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