Jamya Yates
Grenada,MS
Summary
Dynamic professional with a proven track record at McDonald’s, excelling in customer service and team leadership. Demonstrated ability to meet production quotas and enhance team performance through effective training and positive engagement. Skilled in cash register operation and maintaining high safety standards, contributing to significant improvements in customer satisfaction and team productivity. Enthusiastic Job TItle with proven leadership talents and relationship-building skills gained during Number years of experience in Type settings. Proficient in operating registers, processing payments and maintaining store security. Highly organized, responsible and resourceful. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
3
3
years of professional experience
Work History
Assembly Line Work
ADP
Grenada, MS
03.2023 - Current
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Followed protocols to enhance protection and maintain safe work environment.
Cashier Team Lead
McDonald’s
Grenada, MS
10.2021 - 05.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Education
Grenada High School
Grenada, MS05.2022
Skills
- Product Assembly
- Assembly and production
- Hand and power tools
- Production lines
- Team Communication and Collaboration
- Customer Service
- Team Leadership
- Punctual and Reliable
- Positive Attitude
- Flexible Schedule
- Cash Register Operation
- New Hire Training
Timeline
Assembly Line Work
ADP
03.2023 - Current
Cashier Team Lead
McDonald’s
10.2021 - 05.2022
Grenada High School