Years of sales experience
Jamye McKee
Alcester,SD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
9
9
Years of customer service experience
13
13
Years of work experience
Work History
Tier 1 Packer
Amazon
Sioux Falls, SD
07.2023 - 05.2024
- Inspected packages for accuracy and completeness before shipping.
- Packed products in accordance with specified instructions.
- Wrapped items securely using appropriate packing materials.
- Ensured that all safety regulations were followed at all times during loading and unloading operations.
- Reported any damaged goods or discrepancies between actual product received versus what was ordered to management immediately upon discovery.
- Assembled cardboard boxes according to customer specifications.
- Provided assistance in the assembly line when needed.
- Verified accuracy of items picked against packing list.
- Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
- Used handheld scanners to track inventory movement within the warehouse system.
- Transported goods between different departments using material handling equipment.
- Followed safety protocols while operating machinery such as conveyors and hoists.
- Ensured all documents related to shipping were accurately filled out per established procedures.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Utilized proper techniques for lifting, packing and handling heavy objects.
- Assembled cartons, crates and containers to prepare for shipping.
Server
Blarney Stone
Sioux Falls, SD
08.2022 - 03.2023
- Responsible for opening duties at the restaurant
- Delivered exceptional customer service while maintaining adherence to company policies and procedures.
- Implemented effective multitasking skills to maximize productivity and streamline operations during shifts
- Contributed as a valuable team member in achieving smooth and efficient working shifts
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
Server, Cook, and Bartender
Bertz
Sioux Falls, SD
04.2022 - 08.2022
- Worked as a nightly closer in both serving and bartending roles
- Executed multitasking abilities by efficiently handling responsibilities as a server during weekends, cook on Tuesdays, and bartender on Wednesdays.
- Ensured outstanding customer service delivery while tending to customers' needs.
- Greeted guests and provided menus.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Stocked ice bins and coolers as needed throughout shift.
- Cleansed glasses with sanitizing solution after each use.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stayed informed about daily specials, new menu items, promotions.
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Checked quality of ingredients before use in order to ensure freshness.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Assistant Manager
Casey's
Paullina, IA
08.2020 - 05.2021
- Managed store opening and closing procedures, including morning paperwork, daily banking, and truck inventory.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Created reports on sales trends, inventory levels, and financial data.
Rental Agent
Enterprise Holdings
Sioux Falls, SD
12.2019 - 06.2020
- Managed rental contracts and resolved customer service concerns while providing exceptional service.
- Verified rental eligibility by checking driver's license, insurance card, credit card information, and other required documents.
- Provided detailed explanation of rental policies and procedures to customers.
- Calculated total cost for rental including taxes, fees, and other charges.
- Processed payments using cash or credit cards in accordance with company policies.
- Completed paperwork associated with each transaction accurately and efficiently.
- Assisted customers in selecting appropriate vehicle based on their individual needs.
- Performed regular inspections of vehicles prior to rentals to ensure safety and cleanliness standards were met.
- Resolved customer complaints in a professional manner while adhering to company guidelines.
- Prepared end-of-day reports detailing all transactions completed during shift.
- Ensured proper maintenance of rental fleet by scheduling regular service appointments as needed.
- Monitored fuel levels in vehicles before and after each rental period.
- Followed up with customers regarding any additional charges that may be incurred during the course of their rental agreement.
Education
High School Diploma -
Alcester-Hudson Jr. Sr. High
05.2012
Some College (No Degree) - Graphic and Web Design
Western Iowa Tech Community College
Sioux City, IASome College (No Degree) - Graphic Design
University of South Dakota
Vermillion, SDSkills
- Nine years of customer service experience
- Four years of sales experience
- Efficient in IOS and Windows computer processors
- I have been management trained at several past jobs
- Warehouse Safety
- Packing boxes
- Quality Control
- Hand-Eye Coordination
- Good at knowing and following company processes and procedures
References
References available upon request.
Timeline
Tier 1 Packer
Amazon
07.2023 - 05.2024
Server
Blarney Stone
08.2022 - 03.2023
Server, Cook, and Bartender
Bertz
04.2022 - 08.2022
Assistant Manager
Casey's
08.2020 - 05.2021
Rental Agent
Enterprise Holdings
12.2019 - 06.2020
High School Diploma -
Alcester-Hudson Jr. Sr. High
Some College (No Degree) - Graphic and Web Design
Western Iowa Tech Community College
Some College (No Degree) - Graphic Design
University of South Dakota