Jamyrah Wilson
Auburn,United States
Summary
Motivational student experienced in driving community support with proactive approaches. Focused on helping service growing demands. Reliable team player committed to quickly learning new concepts and skills. Adding value to any organization in need of great collaboration, interpersonal and multitasking abilities.
Overview
2
2
years of professional experience
Work History
Dance Instructor
Phenomenal She
Federal Way, WA
10.2023 - Current
- Led, supervised, and provided guidance to program participants in that elective one time a week.
- Provided individual feedback on student performance to help them improve their skills.
- Maintained accurate records of attendance and lesson plans used for each class session.
- Created a safe environment where students can learn without fear of criticism or judgment.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Kept classrooms tidy and clean for group and one-on-one instruction.
Cashier
Nordstrom Rack
Auburn, WA
06.2023 - Current
- Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases
- Processes return transactions
- Developed a better understanding of the company's product offerings, creating greater enjoyment of the store's merchandise
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Managed phone communications, including answering direct calls, responding to inquiries, and providing exceptional customer service
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Sales Associate
FootLocker
Puyallup, WA
07.2024 - 11.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Answered incoming telephone calls to provide store, products and services information.
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained up-to-date knowledge of store merchandise and policies.
Retail Sales Associate
T.J.Maxx
Federal Way, WA
07.2022 - 02.2023
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Recommended, selected and located merchandise based on customer desires
- Exchanged merchandise for customers and accepted returns
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
- Bagged or packaged purchases and wrapped gifts
- Answered questions about current promotions and resolved issues according to store policies
- Managed cash register operations and processed sales and returns
Education
Legal studies -
Tacoma Community college
Tacoma, WA05.2027
High School Diploma -
Decatur High School
Federal Way, WA06.2024
Criminal Justice -
Puget Sound Skills Center
Burien, WA06.2024
Skills
- Team player
- Training and development
- People skills
- Planning and organizing
- Attention to detail
- Multitasker
- Critical thinker
- Cash handling and management
- Customer assistance
- Verbal and written communication
References
- Luis Rodriguez, Nordstrom Rack SE manager, Luis.rogriguez@nordstrom.com, (206) 455-0658
- Icea Petigrew, Phenomenal She board member, info@phenomenalshe.org, (253) 237-2532
- LaFloura Estrada, Mentor, Laflourae@mschelps.org, (206) 308-0085
Activities
- Phenomenal She/Dance Captain (2021-Present)
- Puget Sound Skills Center/ASB Officer (2022-2024)
- Tacoma Community College/ Public outreach President (2024-Current)
- Tacoma Community College/ Black Student Union Member (2024-current)
Timeline
Sales Associate
FootLocker
07.2024 - 11.2024
Dance Instructor
Phenomenal She
10.2023 - Current
Cashier
Nordstrom Rack
06.2023 - Current
Retail Sales Associate
T.J.Maxx
07.2022 - 02.2023
Legal studies -
Tacoma Community college
High School Diploma -
Decatur High School
Criminal Justice -
Puget Sound Skills Center
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