Jamyria Jones
Monee,IL
Summary
Experienced and dedicated professional with a background as a Flight Attendant and current experience in higher education. Strong foundation in customer service, safety protocols, and crisis management gained from years in the aviation industry. Skilled in communication, organization, and interpersonal skills. Seeking to leverage expertise in customer service, adaptability, and passion for passenger safety to contribute effectively to a world-class airline team.
Overview
5
5
years of professional experience
Work History
College Clerical
Olive-Harvey College
Chicago, IL
04.2024 - Current
- Promoted high student satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Flight Attendant
Commute Air
Houston, TX
09.2022 - 01.2024
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Responded to medical emergencies as needed during flights.
- Monitored cabin environment throughout flight.
Home Health Aide
Classic Care
Homewood, IL
01.2022 - 10.2022
- Provided companionship and monitored health condition of clients.
- Prepared meals and snacks according to prescribed diets.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
Administrative Assistant
Beecher Manor
Beecher, IL
05.2020 - 10.2022
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Ticket Agent
Total Airport Services Inc.
Chicago, IL
02.2020 - 05.2021
- Provided customer service to passengers at the ticket counter, including checking in luggage and issuing boarding passes.
- Verified passenger identification documents for international flights.
- Monitored airport security regulations and ensured that all passengers were compliant with safety procedures.
- Assisted travelers with special needs or requests during check-in process.
Education
Bachelor of Science - Psychology
Southern Illinois University Carbondale
Carbondale, IL05-2020
Skills
- Calm Under Pressure
- Collaboration
- Computer Skills
- Verbal Communication
- Flexible and Adaptable
- Decision-Making
Timeline
College Clerical
Olive-Harvey College
04.2024 - Current
Flight Attendant
Commute Air
09.2022 - 01.2024
Home Health Aide
Classic Care
01.2022 - 10.2022
Administrative Assistant
Beecher Manor
05.2020 - 10.2022
Ticket Agent
Total Airport Services Inc.
02.2020 - 05.2021
Bachelor of Science - Psychology
Southern Illinois University Carbondale
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