Jan Albert Fontecha
Overview
21
21
years of professional experience
Work History
General Manager/ Assistant General Manager
The Old Spaghetti Factory
09.2009 - Current
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring staff on company principles and procedures.
- Assisted in recruiting, hiring, scheduling, and training of team members. Overseeing 50-100 staff members, varied by location.
- Increased guest satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed weekly payroll through RASI accounting services. Handled cash accurately and prepared deposits.
- Facilitated weekly management team meetings to discuss strategies for any areas of improvement.
- Developed and enforced health and safety protocols to ensure a safe work environment for guests and staff.
Assistant Restaurant Manager
Plaza Del Pasado – Delaware North Companies Parks & Resorts
06.2006 - 02.2009
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored restaurant operations and assisted in areas needed to ensure a positive dining experience for guests.
- Performed daily administrative tasks such as ordering liquor, beer, and wine and processing invoices.
- Assisted in hiring, training, on-boarding staff in preparation of re-opening the restaurant.
Student Intern
San Diego County -Treasurer Tax Collector
11.2003 - 10.2006
- Initiated new contact and information files
- Organized enforcement officer’s files and folders
- Assisted tax collectors with completing data entry
- Prepared tax bills for mailing
Education
Bachelor of Science - Hospitality and Tourism Management
San Diego State University
San Diego, CASkills
- Inventory
- Payroll
- Excel & Microsoft Office
- Aloha POS System
- Leadership and team building
- Hospitality
Timeline
General Manager/ Assistant General Manager
The Old Spaghetti Factory
09.2009 - Current
Assistant Restaurant Manager
Plaza Del Pasado – Delaware North Companies Parks & Resorts
06.2006 - 02.2009
Student Intern
San Diego County -Treasurer Tax Collector
11.2003 - 10.2006
Bachelor of Science - Hospitality and Tourism Management
San Diego State University