Jan Carstanjen
Chandler,AZ
Summary
To produce, repair, and customize accurate firearms to customer specification and budget with consideration of component compatibility and cost. Application of mechanical acumen acquired over 15 years and career specific educational program. Benefitting customers' experience with more than 20 years of listening skills, dynamic assessments and recommendations.
Overview
18
18
years of professional experience
Work History
Gunsmith
Scottsdale Gun Club
Scottsdale, AZ
06.2023 - Current
- Repaired and modified firearms using hand tools and machines according to customer specifications and blueprints.
- Interpreted blueprints, drawings and written and verbal instructions to set up jobs.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
Assistant Store Manager
Domenic's 2 Wheelers
Tempe, AZ
04.2014 - 06.2021
- In Charge of Training and Education of all Mechanics- 7 years
- Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
- Mentored employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Engaged customers in conversation with excellent verbal skills to effectively determine needs and requirements.
Assistant Manager, Lead Mechanic
Idle Times Bike Shop
Orleans, MA
04.2006 - 03.2014
- Oversaw the Training and Education of all Mecahnics - 8 years
- Completed maintenance and repair on bicycle components and equipment.
- Supervised and prioritized mechanics daily task load to meet scheduled delivery of services
- Consultation and follow with customer regarding job status and estimated completion times.
Lead Cook
The Lobster Claw Restaurant
Orleans, MA
1986 - 2006
Education
Glock Armorer's Course -
8 Hr Course
10-2023
Advance Gunsmithing Program - Gunsmithing
Yavapai College
Prescott, AZ05.2023
High School Diploma -
Nauset Regional High School
North Eastham, MA05.1990
Skills
- Barrel Threading, Chambering and Headspacing
- Single Point Threading
- Stock Bedding and Wood refinishing
- Proficient use in both the Mill and Lathe
- Structuring Customized Estimates
- Malfunction Diagnosis
- Excellent Customer Experience
- Punctual and Dependable
Timeline
Gunsmith
Scottsdale Gun Club
06.2023 - Current
Assistant Store Manager
Domenic's 2 Wheelers
04.2014 - 06.2021
Assistant Manager, Lead Mechanic
Idle Times Bike Shop
04.2006 - 03.2014
Lead Cook
The Lobster Claw Restaurant
1986 - 2006
Glock Armorer's Course -
8 Hr Course
Advance Gunsmithing Program - Gunsmithing
Yavapai College
High School Diploma -
Nauset Regional High School
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