Results-driven professional with a proven track record of enhancing operational efficiency in high-volume, fast-paced office environments. Exceptional interpersonal skills and attention to detail facilitate effective communication across various channels. Skilled in balancing competing priorities while consistently meeting tight deadlines, demonstrating a strong ability to navigate stressful situations with diplomacy and poise. Recognized as a vital liaison between management and employees, fostering collaboration and promoting a positive workplace culture.
Overview
26
26
years of professional experience
Work History
Talent & Acquisitions/Compensation Coordinator
XPO Logistics FKA New Breed Corporations.
High Point, NC, USA
09.2018 - 05.2021
Recruited into a highly visible, extremely demanding position requiring the ability to adapt to a variety of personalities and situations.
Daily interactions with the Chief Financial Officer, Chief Human Resources Officer, Executive Vice President of Talent Acquisitions, Vice President of Strategic Planning & Compensation and Corporate Attorney.
Analyzed employee compensation data to identify trends and inform strategic decision-making.
Developed and maintained compensation structures to support organizational objectives and competitive positioning with locations across the United States and Canada.
Handled highly sensitive and confidential communications and records.
Assisted with time-sensitive highly confidential special projects.
Re-vamped permanent employee file system, conducted W-9 audits for corporate and hourly employees.
Coordinated relocation, travel, meeting and luncheons.
Executive Assistant to the Chief Financial Officer
New Breed Corporations
High Point NC
01.1997 - 08.2019
Project driven position within the Finance and Human Resources Departments.
Maintained confidential documents with discretion, providing organizational integrity and compliance.
Developed comprehensive meeting agendas, arranged travel, site visits and presentations capturing key points for follow-up actions.
Processed travel expenses and reimbursements for executive team and senior management group.
Led initiatives to optimize event planning processes, resulting in enhanced attendee engagement, satisfaction and productivity.
Aided in the recruitment process by pre-screening resumes, scheduling interviews, and assisting with candidate selection.
Managed communications with outside auditors/staff and facilities for annual audits. Prepared annual reporting for multiple companies. Played a critical role in preparing financial statements for quarterly reviews, ensuring accuracy and compliance with regulations.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Streamlined office procedures, improving workflow efficiency and reducing administrative bottlenecks.
Acted as a gatekeeper for the CFO''s office by screening incoming correspondence and directing relevant inquiries to appropriate team members.
Organized high-profile events on behalf of the CFO to foster strong relationships with key stakeholders within the industry.
Senior Account Manager
Staffing Solutions
Greensboro, NC, USA
01.1995 - 01.1997
Developed and maintained sound client relations by promoting one on one contact with client base.
Established job assistance program providing troubleshooting, problem resolution, and acting as liaison between client and field employee conflicts.
Researched and created reports projecting usage, costs and staffing availability for high volume clients.
Negotiated rates to ensure optimum gross margin.
Organized recruiting conferences, participated in job fairs and career day programs.
Supervised Account Managers and supporting staff.
Interviewed prospective field employees, administered assessment and skill testing, reference verifications and job placement.
Scheduled work assignments and coordinated check-ins for field employees.
Processed payroll, tracked accounts payable/receivable and monitored collections.
Administered workman’s compensation program for local branch.
Supervised Account Managers and support staff.
Restructured filing system to better serve branch.
Received two promotions within 12-month period.
Resolved collection problems.
Education
Business Administration -
Guilford Technical Community College
Greensboro, NC
Skills
Employee/Client Relations
Promoting Team building, teamwork and collaboration
Problem-solving and resolution
Information confidentiality
Multitasking and organizational skills
Adaptability and flexibility
Decision-making
Task prioritization
Conflict resolution
Timeline
Talent & Acquisitions/Compensation Coordinator
XPO Logistics FKA New Breed Corporations.
09.2018 - 05.2021
Executive Assistant to the Chief Financial Officer
Business Analyst at Navarro Research & Engineering Inc. (Contractor to the U.S. Dept. of Energy)Business Analyst at Navarro Research & Engineering Inc. (Contractor to the U.S. Dept. of Energy)