Summary
Overview
Work History
Education
Skills
Timeline
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Jan Guhman

6248 Spurgeon Way High Point,NC

Summary

Accomplished Design Consultant specializing in effective communication and meticulous attention to detail. Experienced in managing operations, coordinating contractor efforts, and educating clients on installation to improve project efficiency and enhance client satisfaction.

Overview

23
23
years of professional experience

Work History

Owner/Design Consultant

Greensborough Tile & Stone, Inc.
Greensboro, NC
07.2001 - 12.2024
  • Managed daily operations of tile and stone retail business to optimize performance.
  • Coordinated installation schedules with clients and contractors, ensuring timely service delivery.
  • Maintained strong client relationships through exceptional customer service and engagement.
  • Negotiated with vendors on deliverables, costs, and quality expectations to enhance supply chain efficiency.
  • Monitored inventory levels and placed orders to maintain well-stocked merchandise.
  • Collaborated with clients to create customized design solutions for tile and stone projects.
  • Analyzed client needs to recommend suitable materials and finishes for installations.
  • Educated clients on installation processes and maintenance for various materials.
  • Optimized operational processes by enhancing customer loyalty, implementing strategic price adjustments, and cost reduction initiatives, leading to a steady increase in profit margins over the 8-year period that I was co-owner.

Education

Some College (No Degree) - Business Administration

GTCC
Greensboro, NC

Skills

  • Customer relations
  • Verbal and written communication
  • Project estimation
  • Market trend awareness
  • Small business operations
  • Design coordination
  • Inventory management
  • Service quality assurance

Timeline

Owner/Design Consultant

Greensborough Tile & Stone, Inc.
07.2001 - 12.2024

Some College (No Degree) - Business Administration

GTCC

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