Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jan Herrera

Plant City

Summary

Highly organized and detail-oriented administrative professional with over five years of experience in reception and logistics. Thrives on delivering excellent customer service, managing busy offices, and bridging communication gaps as a bilingual (Spanish and English) professional. Dedicated to improving operational efficiency, keeping things running smoothly, and maintaining accurate records.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Carlos Delivery Service
06.2019 - Current
  • Oversaw and maintained delivery documentation for a team of 8 truck drivers, ensuring accurate records of receipts and deliveries
  • Organized and processed weekly payments for drivers and vendors, streamlining payment workflows
  • Coordinated logistics with dispatchers and drivers, ensuring on-time and efficient delivery schedules
  • Provided professional and courteous responses to customer inquiries, resolving concerns effectively
  • Designed and implemented new filing systems, enhancing record-keeping efficiency
  • Supported various administrative tasks as needed to ensure smooth daily operations

Bakery Assistant

The Fresh Market
11.2017 - 07.2019

• Enhanced client and team satisfaction by providing exceptional administrative support and addressing special bakery requests.

• Streamlined communication between departments to expedite project tasks and ensure timely completion.

• Accurately prepared and organized documents, spreadsheets, and reports to support team operations.

• Managed inventory, labeled supplies, and replenished materials in compliance with company standards.

• Maintained clean, organized workspaces to maximize office efficiency and ensure a professional environment.

Education

Radiography

Hillsborough Community College
Tampa, FL

Diploma -

Durant High School
Plant City, FL
05.2019

Skills

  • Microsoft Word
  • Typing
  • Payroll Processing
  • Customer Service
  • Communication Skills
  • Team Management
  • Time Management
  • Office Organization

Timeline

Administrative Assistant

Carlos Delivery Service
06.2019 - Current

Bakery Assistant

The Fresh Market
11.2017 - 07.2019

Radiography

Hillsborough Community College

Diploma -

Durant High School
Jan Herrera