Jan Jones
Midland,TX
Summary
Dynamic Administrative Assistant with proven expertise in office administration and customer service, honed at Watson Packer, LLC. Skilled in QuickBooks and data entry, I excel in streamlining operations and enhancing efficiency. Demonstrated success in reducing payroll errors and improving client relations through effective communication and problem-solving abilities. Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Watson Packer, LLC
07.2011 - 11.2022
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Processed manual checks for employees in accordance with company policies.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
Administrative Assistant
Rogers Construction
03.2004 - 07.2011
- Collaborated with service technicians to identify necessary parts for repairs, minimizing downtime.
- Conducted regular inventory audits to maintain appropriate stock levels and prevent shortages.
- Managed budgetary constraints by regularly reviewing expenses and identifying cost-saving opportunities.
- Trained part-time help in livestock care and ranch operations.
- Increased overall efficiency with the implementation of new technologies and equipment in ranch operations.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Education
GED -
GED
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Proficient in Quick Books
Certification
Texas Sales Tax Course
Well Servicing Tax Course
Timeline
Administrative Assistant
Watson Packer, LLC
07.2011 - 11.2022
Administrative Assistant
Rogers Construction
03.2004 - 07.2011
GED -
GED
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