Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jan Jones

Tampa,FL

Summary

Dynamic and compassionate Crisis Support Advocate with experience at The Spring of Tampa Bay, skilled in crisis intervention and client interaction. Proficient in data entry and documentation, ensuring safety and support for shelter residents. Recognized for maintaining meticulous records and delivering exceptional service under pressure. CPR certified and dedicated to client well-being.

Overview

51
51
years of professional experience

Work History

Crisis Support Advocate

The Spring of Tampa Bay
05.2000 - 04.2025

Answered call on crisis line and did screenings to see if callers were appropriate for our shelter.


Did intakes for participants and children coming into shelter.

Gave them a tour of shelter and provided accomodations.


Provided service for the participants in shelter. (125)


Handled any crisis intervention when necessary.


Watched the various cameras to insure the safety of our residents.


Maintained documentation on crisis calls, participants in shelter and Shift Reports.







Administrative and Advertising Assistant

Jim Walter Corporation
09.1983 - 03.1999

Was administrative assistant to the President of the Advertising Agency for Jim Walter Homes.

Answered all calls to the Advertising Department and directed to the appropriate person.

(All paperwork from 1983 - 1999)

Typed Letters and sent material to be published in appropriate media.

Had communication with all the Jim Walter Homes offices across the US.

Office Manager

Schindler Haughton Elevator Company
01.1982 - 03.1983

I was the Office Manager, Dispatched the Elevator servicemen and did the payroll for the office.


Occasionally the Salesperson, or elevator servicemen woulld come into the office but most of the time I was there with no other staff.


I was responsible for opening and closing the office.

Secretary

Alabama Power Company
01.1974 - 01.1974

Was secretary to Commercial service Manager. Wrote letters for the Manager and all the engineers, answered calls and directed them to the appropriate engineer or the Manager.





Education

Associate of Science - Human Services

Hillsborough Community College
Tampa, FL
05-1997

Associate of Arts - Secretarial Science

Jefferson State College
Birmingham, Alabama
05-1974

High School Diploma -

Banks High School
Birmingham, Alabama
05-1970

Skills

    Proficient at data entry

    Trained in Crisis Calls

    Training in interacting with clients

    CPR

    Able to learn how to document on the programs of the jobs

Timeline

Crisis Support Advocate

The Spring of Tampa Bay
05.2000 - 04.2025

Administrative and Advertising Assistant

Jim Walter Corporation
09.1983 - 03.1999

Office Manager

Schindler Haughton Elevator Company
01.1982 - 03.1983

Secretary

Alabama Power Company
01.1974 - 01.1974

Associate of Science - Human Services

Hillsborough Community College

Associate of Arts - Secretarial Science

Jefferson State College

High School Diploma -

Banks High School
Jan Jones