Dynamic and compassionate Crisis Support Advocate with experience at The Spring of Tampa Bay, skilled in crisis intervention and client interaction. Proficient in data entry and documentation, ensuring safety and support for shelter residents. Recognized for maintaining meticulous records and delivering exceptional service under pressure. CPR certified and dedicated to client well-being.
Answered call on crisis line and did screenings to see if callers were appropriate for our shelter.
Did intakes for participants and children coming into shelter.
Gave them a tour of shelter and provided accomodations.
Provided service for the participants in shelter. (125)
Handled any crisis intervention when necessary.
Watched the various cameras to insure the safety of our residents.
Maintained documentation on crisis calls, participants in shelter and Shift Reports.
Was administrative assistant to the President of the Advertising Agency for Jim Walter Homes.
Answered all calls to the Advertising Department and directed to the appropriate person.
(All paperwork from 1983 - 1999)
Typed Letters and sent material to be published in appropriate media.
Had communication with all the Jim Walter Homes offices across the US.
I was the Office Manager, Dispatched the Elevator servicemen and did the payroll for the office.
Occasionally the Salesperson, or elevator servicemen woulld come into the office but most of the time I was there with no other staff.
I was responsible for opening and closing the office.
Was secretary to Commercial service Manager. Wrote letters for the Manager and all the engineers, answered calls and directed them to the appropriate engineer or the Manager.
Proficient at data entry
Trained in Crisis Calls
Training in interacting with clients
CPR
Able to learn how to document on the programs of the jobs