Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Sales Associate
Altai Leather
01.2020 - 05.2020
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Managed daily operations including opening and closing of store and daily sales, completing daily deposits, organizing, cleaning, and maintaining store and inventory.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Lead Administrative Assistant
Mental Health And Recovery Services
10.2011 - 05.2019
Streamlined office procedures by implementing efficient workflow processes and reducing redundancies.
Provided excellent customer service experience for clients using care, patience and discretion to direct clients to appropriate services, often during crisis situation.
Mentored junior administrative staff, providing guidance on best practices and enhancing overall team performance.
Implemented document management systems, increasing efficiency in file organization and retrieval access times.
Responsible for monthly data entry and uploading for the State of Wyoming.
Owner/designer
Creative Botanicals Floral Design Studio
05.1993 - 12.2016
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Implemented marketing strategies to increase brand awareness and attract new customers.
Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.