Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jan Kew

CORNVILLE,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience

Work History

Sales Associate

Altai Leather
01.2020 - 05.2020
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Managed daily operations including opening and closing of store and daily sales, completing daily deposits, organizing, cleaning, and maintaining store and inventory.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.


Lead Administrative Assistant

Mental Health And Recovery Services
10.2011 - 05.2019
  • Streamlined office procedures by implementing efficient workflow processes and reducing redundancies.
  • Provided excellent customer service experience for clients using care, patience and discretion to direct clients to appropriate services, often during crisis situation.
  • Mentored junior administrative staff, providing guidance on best practices and enhancing overall team performance.
  • Implemented document management systems, increasing efficiency in file organization and retrieval access times.
  • Responsible for monthly data entry and uploading for the State of Wyoming.

Owner/designer

Creative Botanicals Floral Design Studio
05.1993 - 12.2016
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.

Education

Bachelor of Arts - Human Resources

Pace University
White Plains, NY

Skills

  • Customer Service and Satisfaction
  • Organization and Time Management
  • Follow Through and Reliability
  • Affability and Relationship skills

Timeline

Sales Associate

Altai Leather
01.2020 - 05.2020

Lead Administrative Assistant

Mental Health And Recovery Services
10.2011 - 05.2019

Owner/designer

Creative Botanicals Floral Design Studio
05.1993 - 12.2016

Bachelor of Arts - Human Resources

Pace University
Jan Kew