Summary
Overview
Work History
Education
Skills
Personal Information
Interests
Timeline
Generic

Jan Koopmann

San Antonio,TX

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Diligent [Desired Position] with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Overview

17
17
years of professional experience

Work History

Bagger/Cashier

HEB-Fair Oaks Ranch
09.2024 - Current
  • Customer service

Clothing Associate

Second Chance Emporium
05.2022 - 01.2023
  • Processed clothing, prepared tagging for sales floor

Substitute Teacher K-12

Cranfills Gap ISD
09.2011 - 05.2017
  • Filled in for teacher in classroom during their absence

Library Assistant

Longview city Library
05.2009 - 05.2010
  • Repair books customer service
  • Checked in and out materials
  • Shelved books

Customer Service Representative

GC Services
05.2008 - 06.2009
  • Customer service for electric service
  • Signed up new customers, handled payments and customer complaints

Education

Some college - Office management

NCTC/North Central Texas Community College District/North Central Texas College District
Killeen, TX
04.2008

Skills

  • Office Management
  • Invoice processing
  • Facilitation of student learning
  • One-on-one tutoring
  • Proficient in scheduling and calendar management
  • Invoicing and collections
  • Payroll processing expertise
  • Experienced with various software programs
  • Sales expertise
  • Strong organizational skills
  • Service excellence
  • Strong verbal and written communication
  • Team leadership
  • Financial record management
  • Educational facilitation
  • Team leadership experience
  • Packaging techniques
  • Effective multitasking

Personal Information

Willing To Relocate: Anywhere

Interests

  • Avid Reader

Timeline

Bagger/Cashier

HEB-Fair Oaks Ranch
09.2024 - Current

Clothing Associate

Second Chance Emporium
05.2022 - 01.2023

Substitute Teacher K-12

Cranfills Gap ISD
09.2011 - 05.2017

Library Assistant

Longview city Library
05.2009 - 05.2010

Customer Service Representative

GC Services
05.2008 - 06.2009

Some college - Office management

NCTC/North Central Texas Community College District/North Central Texas College District
Jan Koopmann