Jan Lester Balag
Automotive Sales Consultant, I.T Support
Puyallup,WA
Summary
Driven professional with a diverse background, including a pivotal role at INFINITI of Tacoma, where I leveraged my I.T support expertise and strong negotiation skills to enhance client satisfaction and retention. Excelled in configuring systems and negotiating deals, achieving a notable increase in customer follow-ups. Skilled in both technical troubleshooting and client communication, I consistently exceed goals through a goal-oriented mindset.
Overview
8
8
years of professional experience
Work History
I.T Support
NOTIP
Philippines
11.2019 - 02.2024
Install, configure, and maintain computer systems, peripherals, and software applications.
Document technical issues and resolutions.
Troubleshoot and diagnose a wide range of hardware and software problems.
Automotive Sales Consultant
INFINITI of Tacoma
Fife, WA
01.2019 - 05.2019
Showcase the features and benefits of new and pre-owned vehicles.
Negotiate pricing and terms with customers.
Follow up with customers after the sale to ensure satisfaction.
Administrative Assistant
Seafood City Vallejo
Vallejo, CA
08.2016 - 01.2018
Maintain an efficient and professional office environment..
Prepare presentations, reports, and other documents using software like MS Office.
Process expense reports and invoices (depending on the company.
Education
Associate of Applied Science - Network Engineer
Pierce College
Puyallup, WA 05.2001 -
Skills
IT Support
Timeline
I.T Support
NOTIP
11.2019 - 02.2024
Automotive Sales Consultant
INFINITI of Tacoma
01.2019 - 05.2019
Administrative Assistant
Seafood City Vallejo
08.2016 - 01.2018
Associate of Applied Science - Network Engineer
Pierce College
05.2001 -