Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Jan Manning

Harrison,AR

Summary

Dynamic and results-oriented professional with extensive experience in healthcare management and nursing, notably at NARMC. Excelled in staff training, office administration, and improving patient care outcomes. Demonstrated exceptional problem-solving abilities and a commitment to excellence, significantly reducing hospital-acquired infections. Skilled in fostering relationships and efficient in multitasking, embodying reliability with a positive attitude.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Business Office Manager/Administrator

Countryside at Rock Springs
12.2023 - Current
  • Give prospective admits tour of facility.
  • Interview applicants for employment
  • Complete and submit the proper state paperwork for new hires.
  • Process doctor orders and referrals.
  • Place orders for medications
  • Assist residents in any problems they have.
  • Accept payments and record in Quickbooks
  • Administrator/BOM:
  • Training to be an administrator. Have current administrator license.
  • As BOM, interviewing and hiring employees. Doing background checks and maintaining updated paperwork for employees.
  • Answering phones and informing callers of our facility. Giving tours and helping to fill out proper paperwork.
  • Scanning and uploading paperwork in to residents charts.

Case Manager/Discharge Planner

NARMC
08.2018 - 11.2023
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Provide individual treatment plans for patients.
  • Fill out proper state paperwork for patients to be admitted to nursing home facilities.
  • Keeping family member informed of changes in treatment plans and discharge plans
  • Arrange family meetings with families, psychiatrist, social worker, and nurses.
  • Collaborating with staff on patients and their progress in treatment
  • Provide therapeutic activites with patients
  • Marketing to other facilities and inform them of our services
  • Completing staff schedule in a timely manner.

Behavior Health Nurse

NARMC
08.2018 - 11.2018
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.
  • Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
  • Reduced medication errors through thorough double-checking of prescriptions and dosages.
  • Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.

Education

Associate In General Studies - Healthcare

North Arkansas College
Harrison, AR

Associate Degree In Nursing - Healthcare

North Arkansas College
Harrison, AR

Skills

  • Staff Training and Development
  • Office Administration
  • Office Management
  • Records Management
  • Relationship Building
  • Document Management
  • Scheduling and calendar management
  • Computer Skills
  • Decision-Making
  • Professional and Courteous
  • Customer Service
  • Scheduling and Coordinating
  • Shift Scheduling
  • Staff Management
  • Hiring and Training
  • Good Judgment
  • Needs Assessment
  • Work Planning and Prioritization
  • Positive Attitude
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability

Certification

Administrator for Assisted Living

Licensed Practical Nurse

Timeline

Business Office Manager/Administrator

Countryside at Rock Springs
12.2023 - Current

Case Manager/Discharge Planner

NARMC
08.2018 - 11.2023

Behavior Health Nurse

NARMC
08.2018 - 11.2018

Associate In General Studies - Healthcare

North Arkansas College

Associate Degree In Nursing - Healthcare

North Arkansas College
Jan Manning