Jan Ordonez
Palm Bay,FL
Summary
Adept at cash handling and fraud detection, I enhanced Banco Central De Venezuela's operational efficiency through strategic collaboration and a strong work ethic. My professionalism and banking software proficiency fostered a secure, customer-focused environment, significantly minimizing financial risks.
Overview
14
14
years of professional experience
Work History
Bank Cashier
Banco Central De Venezuela
01.2005 - 09.2018
- Managed high-stress situations calmly, efficiently resolving conflicts or disputes between customers or staff members as needed.
- Streamlined branch operations by effectively collaborating with team members to identify areas for improvement and implement best practices.
- Developed strong working relationships with colleagues, fostering a cohesive team atmosphere that improved performance overall.
- Mastered multiple teller systems, quickly adapting to updates or changes in software platforms as necessary to maintain productivity levels while minimizing errors.
- Increased overall efficiency by expertly identifying fraudulent transactions, mitigating potential losses for the bank.
- Facilitated a welcoming environment for customers through professional communication and attentive listening skills.
- Contributed to operational success by consistently adhering to compliance standards and regulatory requirements in all transactions.
- Maintained strict confidentiality of customer information, adhering to data privacy regulations and upholding bank security protocols.
- Participated in ongoing professional development opportunities to stay current on industry trends and enhance my skill set as a valuable member of the branch team.
- Demonstrated flexibility in scheduling availability, regularly supporting branch staffing needs during holidays and other peak periods when required.
- Maintained a balanced cash drawer, ensuring accuracy in daily cash handling and reconciliation procedures.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Maintained accurate records of customer transactions in line with bank procedures.
- Monitored and reported suspicious activity in line with bank security policies.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Education
Bachelor of Science - Public Accounting
Universidad Del Zulia
Maracaibo, Zulia 10.2008
Skills
- Cash handling expertise
- Fraud Detection Skills
- Data Entry Efficiency
- Professionalism and Etiquette
- Banking Software Proficiency
- Financial transactions accuracy
- Strong Work Ethic
- Excellent time management skills
- Drawer balancing
- Spanish speaking
- Flexible Schedule
Timeline
Bank Cashier
Banco Central De Venezuela
01.2005 - 09.2018
Bachelor of Science - Public Accounting
Universidad Del Zulia
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