Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jan Phillips

Jan Phillips

Clinton,Oklahoma

Summary

Obtain employment making use of my experience and skills and bring positive abilities to future employer.

Results-driven case management professional with track record of effective client advocacy and support. Experienced in conducting thorough assessments and creating individualized care plans to meet client needs. Collaborates seamlessly with multidisciplinary teams and adapts to dynamic situations to ensure optimal client outcomes.

Overview

60
60
years of professional experience
1
1
Certification

Work History

CIC Case Manager/State Shelter Hotline Case Manager

Multi-County Youth Services
08.2017 - 09.2025
  • Skills:
  • Triage Youth for Placement
  • Maintain documentation as required
  • Provide assistance to contractor and 3rd parties
  • Program admissions
  • Maintain positive customer service
  • Computer skills in Word, Publisher, Power Point, some Excel
  • Child Placement Interview Case Management
  • Coordinated with multidisciplinary teams to ensure comprehensive care and effective resource allocation for clients.
  • Monitored progress of case plans, providing ongoing support and adjusting strategies as necessary for optimal outcomes.
  • Facilitated communication between clients, families, and service providers to enhance collaboration and engagement.
  • Conducted regular evaluations of program effectiveness, implementing improvements based on feedback and observed results.

Pastor/Minister

Calvary Assembly of God Church
01.2004 - 01.2013

Senior Pastor for this church on the Navajo Reservation. Oversight of all personnel and activities, preaching and teaching 3 times weekly.

Missionary Evangelist

Western ½ of the United States
01.1989 - 01.2004

Family Crusades in 30-35 Native Churches each year with Puppet Presentations, Special Features and Preaching the Gospel.

Pastor/Minister

Indian Assembly of God Church
01.1984 - 01.1989

Began this church from the ground up among the Native Population. Planning and oversight, plus preaching and teaching.

Display Advertising

Elk City Daily News
01.1984 - 01.1986

Newspaper Editor

Cheyenne Star
01.1982 - 01.1984

Assistant Manager

Safeway Store, Inc.
01.1966 - 01.1981
  • Checker, Customer Service, Loss Management, Third Man, Assistant Mgr., Manager Training

Education

High School Diploma -

Foss High School
Foss, Oklahoma
01-1957

Skills

  • Management
  • Organizational skills
  • Customer Service dealing with people
  • Teacher
  • Preacher
  • Problem-solving
  • Case management
  • Time management
  • Case documentation
  • Active listening
  • Organization and multitasking
  • Documentation and reporting
  • Decision-making
  • Positive attitude
  • Email and telephone etiquette
  • Client advocacy
  • Care coordination
  • Critical thinking
  • Documentation proficiency
  • Records management
  • Data entry and analysis
  • Emotional awareness
  • Referral coordination
  • MS office
  • Case management tracking
  • Patient management
  • HIPAA compliance
  • Verbal and written communication
  • Ethical judgment
  • Attention to detail
  • Multitasking

Certification

Ordained Minister

Timeline

CIC Case Manager/State Shelter Hotline Case Manager

Multi-County Youth Services
08.2017 - 09.2025

Pastor/Minister

Calvary Assembly of God Church
01.2004 - 01.2013

Missionary Evangelist

Western ½ of the United States
01.1989 - 01.2004

Pastor/Minister

Indian Assembly of God Church
01.1984 - 01.1989

Display Advertising

Elk City Daily News
01.1984 - 01.1986

Newspaper Editor

Cheyenne Star
01.1982 - 01.1984

High School Diploma -

Foss High School

Assistant Manager

Safeway Store, Inc.
01.1966 - 01.1981
Jan Phillips