Jan Pruden

- Served as the first point of contact for individuals seeking asistance.

- Conducted intake assesments and determined elidibility for services.

- Provided crisis case managment for the citizens of Suffolk VA, including:

• Conducting thorough needs assesments.
• Coordinating emergency support or referrals.
• Following up with clients to ensure services are completed and needs are met.

- Maintain accurate and confidential records of client interactions and services provided.

- Oversee Night Stay Program

• Recruit and train churches to act as hosts and partners of the NSP.
• Ensure that churches are properly equipped to provide shelter, food, and safety for the NSP.
• Publicized NSP schedule to broader community.
• Provide information about NSP to potential guests.
• Enter all guest information into the homeless management information system ( HMIS) .

- Provide operational support to the staff

• Follow and maintain all CAPs policies, including safety precautions and confidentiality requirements.

- Reporting & Monitoring

• The NSP administrator reports directly to and is evaluated by the CAPs director.

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
• Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
• Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.