Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jan Rivera

Summary

Dedicated with a strong work ethic and cash handling proficiency, honed to a T. Proven ability to enhance customer satisfaction and maintain organized environments. Eager to leverage skills in customer service and relations to contribute effectively in a fast-paced setting. Team player, always willing to learn, and ready for anything!

Overview

7
7
years of professional experience

Work History

Produce Associate

Wegmans
11.2022 - Current
  • Stocked fruits and vegetables and cull any old, poor quality, or spoiled products.
  • Maintained cleanliness throughout the department.
  • Completed prep work on pre-packaged vegetables and fruits.
  • Assisted customers with everything in and around the department and store.
  • Providing customer satisfaction, friendly service, maintaining a clean and organized area.
  • Assisted with weekly inventory counts.
  • Helped unload new products on the daily load.
  • Rotated products to ensure customers wont receive expired or out of date products.

Customer Service Representative

Nordstrom
09.2021 - 10.2022
  • Learned and recommended various types of jewelry and handbags.
  • Developed strong relationships with customers to secure relations and offer help around the clock.
  • Cleaned and dusted the department.
  • Resized watches to the customers' standards and/or needs.

Shift Leader

Walgreens
06.2020 - 08.2021
  • Made employee schedules.
  • Insured customer satisfaction.
  • Managed both front store and pharmacy with the respected manager.
  • When opening the store, ensured all registers and systems were up and running.
  • When closing, ensured the store was faced, organized, and cleaned.
  • Handled money in the store safe, with the stores' registers, and frequently conversed and interacted with GARDA.
  • Often worked and conversed with various store and district managers.

Designated Hitter

Walgreens
06.2018 - 06.2020
  • Worked in the pharmacy, filling customer prescriptions.
  • Kept track of stock and inventory on a weekly basis to ensure everything was correct.
  • Called insurance companies on behalf of customers for medications.
  • Worked on the register and learned everything there is top know about the systems.
  • Stocked shelves and checking for expired products throughout the store.
  • Cleaned the store as needed.

Education

High School Diploma -

Marlborough High School
Marlborough, MA
05-2020

Skills

  • Operating power jacks
  • Cash handling proficiency
  • Strong work ethic
  • Willingness to learn
  • Honesty and integrity

Languages

Spanish
Native or Bilingual

Timeline

Produce Associate

Wegmans
11.2022 - Current

Customer Service Representative

Nordstrom
09.2021 - 10.2022

Shift Leader

Walgreens
06.2020 - 08.2021

Designated Hitter

Walgreens
06.2018 - 06.2020

High School Diploma -

Marlborough High School

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