JAN SEGA
Puyallup
Summary
Human Resources Specialist with 8 years of progressive experience managing personnel programs, workforce accountability, and compliance initiatives for organizations of 3K+ employees. Skilled in streamlining HR processes, maintaining accurate employee records, and ensuring full compliance with federal regulations and organizational policies. Proven success in directing large-scale personnel readiness programs, coordinating emergency accountability reporting, and supporting executive-level leadership transitions. Recognized for improving HR data integrity by reducing record errors by 90% and accelerating disciplinary file processing timelines by 80%. Adept at collaborating with cross-functional teams, senior leaders, and compliance partners to deliver efficient, transparent, and results-driven HR operations. Holds an active Secret Security Clearance, trusted to manage sensitive personnel information and safeguard organizational interests.
Overview
8
8
years of professional experience
Work History
Human Resources Specialist
United States Air Force
10.2017 - 09.2025
- Oversaw personnel readiness and workforce coordination for 3K+ employees across 100+ departments, ensuring compliance with staffing requirements, deployment obligations, and organizational objectives.
- Directed emergency accountability reporting for 667 staff members during a natural disaster, delivering accurate data to senior leadership within 24 hours to maintain business continuity.
- Managed leadership transition processes by reviewing and processing 60+ personnel authorization requirements, expediting executive approvals and strengthening organizational continuity.
- Improved workforce data integrity by leading updates to 590 employee records, reducing reporting errors by 90% and enhancing HR system accuracy for audits and decision-making.
- Streamlined employee record review and disciplinary file processes in coordination with legal and compliance teams, validating 100+ records and reducing processing timelines by 80%, ensuring timely and accurate workforce documentation.
- Managed HR systems and operational databases to maintain accurate personnel records, reconcile discrepancies, and produce metrics for senior leadership reporting.
- Administered orders, assignments, and workforce scheduling through enterprise systems, verifying eligibility, waivers, and compliance with policies.
- Counseled employees and leadership on eligibility, benefits, entitlements, career development, and HR policies, improving program utilization and workforce engagement.
Cashier
McDonald's
03.2017 - 09.2017
- Processed 100+ customer transactions per shift accurately and efficiently, maintaining a 99% cash-handling accuracy rate.
- Assisted in serving an average of 500+ customers per day at a high-volume airport location, ensuring fast service and minimizing wait times.
- Maintained cleanliness and organization of work area to ensure compliance with health standards.
- Assisted in training new cashiers on operational procedures and customer service techniques.
- Coordinated with kitchen staff and team members to manage peak-hour demand, reducing order errors by 20%.
Education
Bachelor of Arts - Human Resources Management
Troy University
12.2027
High School Diploma - General Studies
Manua's High School
Skills
- Personnel Management
- Performance Metrics
- Strategic Planning Execution
- Regulatory Compliance
- Employee Relations
- Organization Communication
- Training & Development
- Records Documentation
- Conflict Resolution
- Time Management & Multitasking
OVERVIEW OF KEY CONTRIBUTIONS
- Human Resources Operations & Compliance: Directed personnel readiness and HR compliance programs supporting 3K+ employees across 100+ departments, ensuring accurate reporting, workforce accountability, and adherence to organizational policies. Streamlined employee data management processes, reducing record errors by 90% and enhancing audit readiness.
- Employee Accountability & Workforce Management: Coordinated emergency reporting and accountability for 667 staff members during a natural disaster, delivering accurate workforce status updates to senior leadership within 24 hours. Oversaw leadership transition authorizations and personnel processing for 60+ executive-level requirements, ensuring continuity of operations and timely decision-making.
- Process Improvement & Organizational Efficiency: Revamped employee record review and disciplinary file management processes in collaboration with compliance and legal teams, validating 100+ records and reducing processing timelines by 80%. Implemented data-driven solutions and workforce reporting improvements that strengthened HR operations and supported long-term organizational readiness.
Timeline
Human Resources Specialist
United States Air Force
10.2017 - 09.2025
Cashier
McDonald's
03.2017 - 09.2017
High School Diploma - General Studies
Manua's High School
Bachelor of Arts - Human Resources Management
Troy University