Jan Stewart

Program Director and Administrator of an Early Education Childcare Center supervising the daily operations and management of an Early Head Start program, a 5-day GSRP Pre-K program, and an Educational Child Day Care Service program with 60-150 actively enrolled students and 12-15 teachers and support staff.

• Provided high-quality Early Educational childcare services to program participants.
• Met with families of prospective students to discuss student needs and school offerings.
• Managed and facilitated enrollment processes and completion for all students
• Kept facility in full compliance with established policies, legal requirements, and student safety standards.
• Monitored and maintained the facility's policy compliance with state licensing, organizational and governmental partnership programs, and funding source requirements for all program departments.
• Provided leadership, guidance, and support to staff members.
• Provided overall supervision, evaluation, and management of staff, including but not limited to recruitment, hiring, training, and terminating.
• Oversaw staff schedules and assignments to handle programming demands.
• Supported teachers in learning and applying new skills through meaningful professional development and on the job training
• Developed and facilitated new and established training guidelines and curriculum for employee training.
• Provided ongoing direction and leadership for daily program operations.
• Developed and implemented educational program curriculums, goals, and objectives, and established policies and procedures for evaluating the programs.
• Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
• Participated in community events to promote Early Educational Child Care services and engage with the local community.

Lead Counselor for City of Decatur Public Schools After School program at multiple locations, supervising Elementary and Middle School aged students; planned and led fun daily enrichment activities and games in the areas of STEM, arts and creativity, physical education, and sports to keep students engaged and entertained in a safe environment until parents arrived

• Coordinated after-school activities contributing to individual student growth and development.
• Maintained positive, productive, and lasting relationships with students, their families, fellow staff, and administration.
• Empowered students through counseling and skill-building exercises.
• Counseled individuals and small groups of children, focusing on personal, social, and emotional growth and development.
• Worked with individuals to help understand and overcome personal, social, or behavioral problems affecting educational or vocational situations.
• Provided crisis intervention in response to emergencies, employing existing trust, and rapport to de-escalate situations.
• Helped students develop creativity, organization, time management, problem-solving, and study skills.
• Encouraged students to explore age-appropriate and career-related opportunities.
• Facilitated classroom discussions to emphasize bullying prevention and college readiness.
• Led new staff in guidance and training activities in classrooms and small group settings.
• Used data to monitor students' progress and recommend solutions for improvement.

Family Support Specialist who supervised court-appointed visitations between children and their families to ensure visitations occurred in a safe, secure environment, and participants abided by rules and regulations stipulated in visitation agreements

• Served as liaison between custodial and non-custodial parents, case attorneys, and New Vision caseworkers to ensure completion and attendance of scheduled visitations
• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs, and visited home environments to ensure a safe and trusting environment for court-appointed visitations.
• Monitored children and non-custodial parents during visitations, provided behavior coaching as needed, and documented observations of each visit
• Facilitated family meetings to ensure communication and collaboration between family members.
• Developed and implemented strategies to reduce and prevent family conflict.
• Maintained detailed case histories, metrics and reports to meet strict standards.
• Reported child abuse in accordance with legal standards of mandatory reporters.
• Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
• Completed administrative tasks including, but not limited to, submitting documentation to New Vision and attorneys in a timely manner, documenting observed data, and maintaining up-to-date case records for all clients
• Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.

Executive Assistant of the Assistant Divisional Director of Quality Operations for the Department of Children & Family Services sector of the State Office of the Department of Human Services; Primary liaison between the Directors, Managers, and other agency employees, clients, and associates of the Quality Operations Unit.

• Performed daily administrative and clerical duties including but not limited to faxing, scanning, filing,organizing computer based information, and mailing documents and items on behalf of the entire Quality Ops unit
• Updated and maintained confidential databases and records with discretion and tact.
• Created and managed office systems to efficiently deal with documentation.
• Promoted team productivity by keeping supplies organized and well-stocked.
• Screened calls and emails and responded accordingly to support executive correspondence.
• Managed executive calendars, organized and coordinated conferences, appointments, and monthly meetings, and coordinated travel arrangements to optimize time for department.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Used advanced software to prepare documents, reports, and presentations.
• Updated spreadsheets and databases to track, analyze, and report on performance data.
• Updated spreadsheets and created presentations to support executives and boost team productivity.
• Transcribed meeting minutes to support business development and senior management teams.
• Supported business and hospitality needs of corporate partners and staff during meetings and company events.
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
• Worked with senior management to initiate new projects and assist in various processes.
• Facilitated training and onboarding for incoming office staff.
• Volunteered to help with special projects of varying degrees of complexity.

Program Associate to the Director of Education & Training Services for the Department of Children & Family Services sector of the Georgia State Office of the Department of Human Services

• Supported planning and coordination of the Education & Training program and associated activities.
• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• Performed wide-ranging administrative, financial and service-related functions
• Ordered and distributed office supplies while adhering to office budget.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Offered technical support and troubleshot issues to enhance office productivity.
• Assisted with planning and coordinating day-to-day and special program activities.
• Managed records for all programs and kept meticulous notes in system regarding changes and plan alterations.
• Created and updated records and files to maintain document compliance.
• Managed both digital and physical filing systems and retrieved documents as required.
• Sorted, opened, and routed mail and deliveries to meet business requirements.
• Proofread and edited all departmental materials for accuracy to make sure documents were ready for publication and distribution.
• Followed detailed directions from management to complete daily paperwork and computer data entry.
• Assisted director with entire grant portfolio process from brainstorming to submission.
• Prepared clearly written and formatted documents and reports and authored business documents to organize and emphasize information quickly and effectively.
• Conducted research and analyzed data to inform program decisions.
• Organized events for Education & Training program and invited appropriate guests and speakers.
• Drafted agendas, recorded minutes and generated documents to facilitate meetings.
• Volunteered to help with special projects of varying degrees of complexity.

• Honors Cume Laude graduate
• Dean's List
• Ranked in Top 13% of class