Janderlyn White
SAINT PETERSBURG,FL
Summary
Adept at identifying optimal curricula, developing lesson plans, and aligning instruction with current learning goals. Good planner, problem-solver and analytical leader with strong attention to detail and sound judgment focused on continuous improvement. Decisive, practical and strategic in leading operations and teams.
Overview
10
10
years of professional experience
Work History
4th Grade Teacher
Mount Zion Christian Academy
Saint Petersburg, FL
2021.01 - Current
- Built positive relationships with parents to involve families in the educational process.
- Planned lessons according to district standards to cover requirements and prepare for standardized tests.
- Integrated digitalized curriculum and technology which increased student engagement by 50%
- Taught students subject-specific material, learning strategies, and social skills.
- Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
- Stayed abreast of changes to school and district policies as well as new trends in education by attending professional development courses and in-service trainings.
- Boosted individual perseverance and resilience by setting challenging goals and providing realistic support.
- Decreased several students learning deficit by more than 30%
Classroom Teacher
Pinellas County Schools
SAINT PETERSBURG, FL
2015.08 - 2021.01
- Planned lessons, activities, and trips to cover all required course material
- Scheduled appointments with parents to discuss student progress and classroom behavior.
- Instructed groups of up to five students and provided individual support.
- Taught subject matter based on information compiled from textbooks, online sites, and other educational materials.
- Documented attendance, assignments, grades, and participation for over 150 students each semester.
- Implemented new Math and ELA technologies boosting student understanding of subject matter by70%.
- Used canvas and PCS portal to upload student grades and absence data into district computer systems.
Program Coordinator
Centene Corporation
Tampa, FL
2014.01 - 2015.01
- Provided ongoing direction and leadership for program operations.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Assisted with community resources for healthcare and mental health.
- Supervised 16 case managers
- Oversaw many projects each year from concept through final delivery.
- Entered data in CRM system and handled database maintenance.
- Designed program implementation and maintenance plan.
Operations Administrator
Centene Corporation
Tampa, FL
2013.01 - 2014.01
- Assisted executives by documenting key processes and procedures and security protocols.
- Provided answers to customer questions via phone and email, typically within one hour.
- Represented company to vendors, municipal customers and other external stakeholders.
- Supported multiple departments and teams by handling all administrative tasks.
- Monitored supply chain and managed logistics functions for company.
- Motivated and trained employees to maximize team productivity.
- Developed and deepened relationships with customers, vendors and internal stakeholders.
- Assisted in recruiting, hiring and training of team members.
- Monitored over 50 employees' day-to-day activities and made plans to rectify issues
Member Service Representative
Centene Corporation
Atlanta, FL
2012.04 - 2013.05
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Reduced average call time 25% with optimal call control and proper use of internal knowledge bases.
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction 80%.
- Developed, updated and organized CRM databases to handle customer and plan data.
Education
Master of Science - Education
09.2015
Bachelor of Arts - Music
12.2011
Skills
- Group Instruction
- Staff Management
- Onboarding, Training, and Development
- De-escalation Techniques
- Creative Problem Solving
- Verbal and Written Communication
- CRM Software
- Group learning mechanics
- Curriculum Development
- Educational Program Planning
Timeline
4th Grade Teacher - Mount Zion Christian Academy
2021.01 - Current
Classroom Teacher - Pinellas County Schools
2015.08 - 2021.01
Program Coordinator - Centene Corporation
2014.01 - 2015.01
Operations Administrator - Centene Corporation
2013.01 - 2014.01
Member Service Representative - Centene Corporation
2012.04 - 2013.05
Capella University - Master of Science, Education
Florida State University - Bachelor of Arts, Music