Jan Williams
Brooklyn,NY
Summary
Dedicated and detail-oriented professional with a versatile background in warehouse operations, retail, and office environments. Proven ability to thrive in fast-paced settings, ensuring efficient and organized workflow. Adept at handling diverse responsibilities, from inventory management to customer service. Possess strong communication and teamwork skills, coupled with a commitment to maintaining a safe and organized work environment.
Overview
12
12
years of professional experience
Work History
Store Associate
Getir
10.2022 - 11.2023
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Performed inventory control, such as counting, and stocking merchandise.
- Monitored product and produce quality for current and incoming shipment daily
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Fulfillment Associate
Saks Off Fifth
11.2021 - 09.2022
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.
- Strengthened supply chain efficiency by promptly reporting any discrepancies or issues to supervisors for timely resolution.
Pharmacy Tech Intern
CVS
10.2018 - 11.2020
- Reviewed and verified customer information and insurance provider information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Aided customers in understanding how to properly take medications.
- Improved patient satisfaction by accurately and efficiently filling prescriptions under the supervision of a licensed pharmacist.
Warehouse Associate
Amazon
11.2015 - 12.2017
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed daily cycle counts, which recovered 30% of lost inventory
- Implemented new ways to speed up pick rates of orders.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
Seasonal Stock Associate
Macy's
12.2014 - 12.2015
- Performed inventory checks upon request for 100% of Stock room inventory
- Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Coordinated with management on implementing new strategies aimed at improving overall stockroom performance and accuracy.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Sales Associate
Century 21 Department Store
02.2014 - 11.2014
- Maintained accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize 100% in purchases
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Prepared merchandise for sales floor by pricing or tagging.
Intern
Regal Financial
12.2013 - 02.2014
- Created filing system that helped to manage 100% of customers information more efficiently
- Answered high-volume, multi-line phone promptly and courteously.
- Developed time management skills by prioritizing tasks effectively under tight deadlines.
- Maintained status reports for client projects.
Dispatcher
Advantage Car Service
08.2011 - 07.2013
- Scheduled pick up reservations for customers
- Optimized route planning for drivers, reducing fuel costs and improving overall efficiency.
- Enhanced dispatch efficiency by streamlining communication between drivers and passengers.
- Maintained detailed records of all dispatched rides, ensuring proper documentation and compliance with regulations.
- Coordinated with drivers to ensure prompt response to passenger needs, contributing to positive reviews and repeat business.
Education
High School Diploma -
Clara Barton H.S
Brooklyn, NYSkills
- Customer Service
- Problem Solving
- Time Management
- Organization
- Collaboration
- Multitasking
- Inventory Control
- Stock replenishment efficiency
- Attention to detail focus
- Product knowledge expertise
Timeline
Store Associate
Getir
10.2022 - 11.2023
Fulfillment Associate
Saks Off Fifth
11.2021 - 09.2022
Pharmacy Tech Intern
CVS
10.2018 - 11.2020
Warehouse Associate
Amazon
11.2015 - 12.2017
Seasonal Stock Associate
Macy's
12.2014 - 12.2015
Sales Associate
Century 21 Department Store
02.2014 - 11.2014
Intern
Regal Financial
12.2013 - 02.2014
Dispatcher
Advantage Car Service
08.2011 - 07.2013
High School Diploma -
Clara Barton H.S