Jana Black Komarowsky

Capstone Thesis Topic - Impact of Leadership Styles on Burnout Levels among Registered Nurses In a Hospital Setting

GPA 3.85

• Assessed employee development needs and provided feedback on their progress towards meeting goals.
• Collaborated with management team on long-term strategic planning initiatives for the organization.
• Developed corporate objectives and strategies collaborating on quality metrics and key performance indicators (KPI), as well as strategizing with cross-functional teams on improvement measures related to quality.
• Facilitated new hire onboarding by scheduling training initiatives, resolving issues and processing paperwork
• Identified staff vacancies and recruited, interviewed and selected best applicants.
• Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
• Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
• Achieved desired work environment and performance by proactively advising and guiding 170 employees on best practices and overseeing HR training.

• Analyzed customer accounts and identified discrepancies in invoices, payments, credits, and deductions.
• Prepared monthly reports on accounts receivable status and aging analysis.
• Worked with customers to resolve billing disputes in a timely manner.
• Researched complex billing issues using internal resources and external sources as needed.
• Assisted auditors with required documentation related to accounts receivable audits.
• Maintained customer records in accounting systems ensuring accuracy of information entered into system.