Jana Brooks
Cumberland
Summary
Dynamic and dedicated professional with a proven track record at Providence Recreation Department, excelling in customer service and team collaboration. Skilled in cleaning and organization, I enhanced client satisfaction through attentive communication and mentoring new employees, fostering a cohesive and efficient work environment. Committed to promoting safety and efficiency in all operations.
Overview
2
2
years of professional experience
Work History
Staff Member
Providence Recreation Department
06.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
- Participated in team-building activities to foster teamwork and collaboration.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Enhanced team collaboration by fostering a positive work environment and promoting open communication among staff members.
Education
No Degree -
Blackstone Valley Prep High School
Cumberland, RI06-2026
Skills
- Strong teamwork
- Cleaning and organization
- Cleaning skills
- Customer relations skills
- Scheduling and coordination
- Customer service
- File management
- Materials restocking
- Employee mentoring
Timeline
Staff Member
Providence Recreation Department
06.2023 - Current
No Degree -
Blackstone Valley Prep High School
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