Jana Brooks
Greenville,Texas
Summary
Experienced shift manager and charge nurse with a proven track record overseeing a 21-bed telemetry unit. Successfully delegates and prioritizes patient assignments to a team of 4-5 nurses, ensuring efficient workflow and optimal patient care. Proficiently manages and oversees all activities within the unit, collaborating with staff to maintain a high standard of quality and safety. With over 20 years of experience operating and running a multi-practice office, effectively manages insurance contracts for each provider, files and manages all insurance claims, and advocates for patients' medical necessity to ensure claims processing and payments. Seeking to merge office expertise with nursing knowledge to expand experience with an insurance company.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Shift Manager/Charge BSN, RN
Hunt Regional Medical Center
Greenville, Texas
12.2016 - Current
- General knowledge of bedside nursing with direct nursing care with 1:5 patient ratio in a fast paced environment
- Administered medications and treatments as prescribed by healthcare providers
- Monitored and assessed patient conditions, reporting any changes to the medical team
- Collaborated with interdisciplinary team to provide comprehensive patient care
- Provided emotional support and education to patients and their families
- Maintained accurate and up-to-date patient records
- Ensured compliance with all regulatory standards and protocols
- Uses critical thinking skills to determine evidence based solutions
- Pursues individual and team learning and growth opportunities to continually build skills
- Assists Compliance officer in identifying "high risk" issues within the department
- Provides overall direction for a 21 bed unit in assessing, implementing and evaluating patient care
- Serves as a liaison to the assistant director, clinical coordinator, and unit director.
Office Manager/Chiropractic Assistant
Buhr Chiropractic
Wills Point, Texas
10.1996 - 04.2018
- Managed all patient files, appointment scheduling, triaging patients and assisting doctor as needed
- Managed multiple office locations
- Performed various therapy's, including, ultrasound, electric muscle stimulation, dry therapy, intersegmenal traction
- Assisted with school physicals, performing spinal and vision screenings
- Developed X-rays and monitored chemicals
- Managed all hiring and all office components including payroll, monthly reports, and compliance
- Filed all insurance claims with ICD-9 and ICD-10 coding and implementation
- Maintained and managed all insurance contracts
- HIPAA compliance officer and performed all education related to HIPAA and Information Technology Compliance to all staff
- Proficient in Micosoft Word, Excel, Outlook and Quickbooks.
Education
Bachelor's Degree - Nursing
University of Texas Arlington
05.2020
Associate's Degree - Nursing
Trinity Valley Community College
05.2017
Skills
- Decision-Making
- Employee Training
- Workplace Safety
- Clinical Leadership
- Compassionate Care
- Clinical assessment
- Quality Improvement
- Multitasking and Organization
- Patient education and advocacy
- Staff Coaching and Mentoring
- Critical Thinking
- Strong Clinical Judgment
- Staff assignments
- Work Planning and Prioritization
- Staff Leadership
- Electronic charting expertise
- Task Delegation
- Staff Supervision
- Conflict Management
- Cardiopulmonary Resuscitation CPR
- Discharge Planning
- Clinical Supervision
- Medication and IV administration
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Compassionate and Caring
- Excellent Communication
- Organizational Skills
- Patient and family advocacy
- Patient Education
- Microsoft Office
- Team building
- Safety Protocols
- Delegation and Motivation
- Task Prioritization
- Advanced Cardiovascular Life Support (ACLS)
- Infection Control
Certification
BLS
ACLS
NIHSS
Timeline
Shift Manager/Charge BSN, RN
Hunt Regional Medical Center
12.2016 - Current
Office Manager/Chiropractic Assistant
Buhr Chiropractic
10.1996 - 04.2018
Bachelor's Degree - Nursing
University of Texas Arlington
Associate's Degree - Nursing
Trinity Valley Community College