Most recent years of professional experience
Jana Bryant
Arab,AL
Summary
Hardworking and enthusiastic professional trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
12
12
Work History
Bartender/Server/Key Holder/Catering Assistant
Dreamland Bar-B-Que - Huntsville
02.2019 - 07.2023
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Cleaned and organized kitchen stations to promote team efficiency.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Coordinated with various vendors to establish necessary supplies for events.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Lead Housekeeping Supervisor
Bryant's Professional Housekeeping Services
04.2011 - 02.2019
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and client blocks based on abilities and daily requirements.
- Completed schedules, shift reports, and other business documentation.
- Investigated client complaints and resolved issues to increase customer satisfaction and establish trust.
- Implemented daily, weekly and monthly cleaning routines for staff to follow based on client's expectations.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
Education
Associate of Science - Science And General Studies
Calhoun Community College
Huntsville, AL08.2022
Skills
- Conflict Negotiation
- Goal Establishment
- Accurate Cash Handling
- Hospitality and Accommodation
- Team Management
- Critical Thinking
Timeline
Bartender/Server/Key Holder/Catering Assistant
Dreamland Bar-B-Que - Huntsville
02.2019 - 07.2023
Lead Housekeeping Supervisor
Bryant's Professional Housekeeping Services
04.2011 - 02.2019
Associate of Science - Science And General Studies
Calhoun Community College
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