Summary
Overview
Work History
Education
Skills
Timeline
Generic

JANA CLITES

Greencastle,PA

Summary

Experienced customer service professional bringing 25 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues.


I am very detail oriented and am great at multitasking

Overview

28
28
years of professional experience

Work History

Logistics Coordinator

NFI Industries
12.2017 - Current
  • Tracked orders and notified customers of status or potential delays.
  • Coordinated shipments and tracked progress to facilitate timely delivery.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Devised routing plans and schedules to facilitate safe and timely delivery of goods.
  • Dispatch Drivers using TMW System
  • Drivers Payroll
  • Answering phone
  • Data Entry
  • Handling any problems or breakdowns that may occur through the night
  • Send nightly reports to customer

Dispatcher Clerk

Food Lion Distribution Center DC7
01.2014 - 12.2017
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 160 fleet vehicles.
  • Dispatch Perishable & Grocery Loads
  • Call stores to notify them of delivery schedule changes
  • Assist drivers
  • Set up Salvage pick ups
  • Coordinate with all departments in the warehouse to reach projected daily workloads.
  • Data Entry
  • Answering phones

Assembly Line Production Worker

VOVO
08.2013 - 11.2013
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Working on assembly line, install bearings in Diesel engines, meeting deadlines

Dispatcher Clerk

Kane Is Able
05.2013 - 08.2013
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Forecasted production schedules and adjusted plans to accommodate changes in demand.
  • Checking in all inbound and outbound trailers
  • Scheduling all outbound trailers based on inbound deliveries
  • Emailing all trucking companies a daily forecast
  • Data Entry


Shipping and Receiving Clerk

Catchup Logistics
03.2012 - 07.2012
  • Reviewed order data to verify transactions and shipping dates.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Checked in all drivers
  • Make all delivery appointments
  • Keep track of inventory

Warehouse Clerk

Dot Foods Inc.
01.2012 - 03.2012
  • Reviewed order data to verify transactions and shipping dates.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Checking in all drivers
  • Running manifests for all outbound loads
  • Making appointments for all inbound loads
  • Inventory adjustments nd returns
  • Answer phones
  • Data Entry
  • Printing non-negotiable and Coa's

Perishable Clerk

Food Lion Distribution Center DC7
09.2010 - 01.2012
  • Oversaw accurate and timely receipt of perishable products.
  • Checking in all Perishable trailers by Purchase Orders
  • Entering all Purchase Orders into computer using WMS 3000
  • Printing labels for receivers
  • answering phones
  • Calling buyers

Receiving Team Lead

Diversified Distribution Systems LLC
05.2010 - 08.2010
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Reviewed order data to verify transactions and shipping dates.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Receive product by Purchase Orders
  • Putting product into bins using an RF system
  • Fix receiving errors
  • Help with inventory control and Returns

Shipping Clerk

Staples
07.1995 - 05.2009
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Maintained accurate computer records of materials weights, bill amounts, and identified variances.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Responsible for meeting all deadlines
  • Manifesting
  • Computer Operator
  • Data Entry
  • Work closely with managers, supervisors and dispatch to ensure on time deliveries
  • Answer phone
  • Cover front desk
  • Production
  • Pick / Pack
  • Returns Department

Education

High School Diploma -

Central Fulton
McConnellsburg, PA

Skills

  • Warehousing Processes
  • Transportation Management
  • Shipment Tracking
  • Shipping Documentation
  • Driver Scheduling
  • Supply Chain Operations
  • Inventory Control
  • Problem-Solving
  • Invoicing and Shipping Documentation
  • Shipping Procedures

Timeline

Logistics Coordinator

NFI Industries
12.2017 - Current

Dispatcher Clerk

Food Lion Distribution Center DC7
01.2014 - 12.2017

Assembly Line Production Worker

VOVO
08.2013 - 11.2013

Dispatcher Clerk

Kane Is Able
05.2013 - 08.2013

Shipping and Receiving Clerk

Catchup Logistics
03.2012 - 07.2012

Warehouse Clerk

Dot Foods Inc.
01.2012 - 03.2012

Perishable Clerk

Food Lion Distribution Center DC7
09.2010 - 01.2012

Receiving Team Lead

Diversified Distribution Systems LLC
05.2010 - 08.2010

Shipping Clerk

Staples
07.1995 - 05.2009

High School Diploma -

Central Fulton

Similar Profiles

CREATE PROFILE
JANA CLITES