Jana Dominguez
Chino,CA
Summary
Accomplished and highly organized, with over 17 years of experience managing business relations, special projects, providing project management and HR/talent support. Consistent producer of top-tier quality work and flawless execution of tasks. Innovative and solution-oriented, recognized for willingness to adapt to a changing environment. Strong problem-solving skills with the ability to develop and implement effective action plans. Trustworthy, and ethical while committed to maintaining an efficient and positive work environment. Confident and poised while interacting with high-level individuals.
Overview
25
25
years of professional experience
Work History
Business Services Specialist
National Railroad Passenger Corporation
08.2018 - Current
- Streamlined office operations by implementing new organizational procedures and systems.
- Enhanced customer satisfaction with efficient communication and problem-solving techniques.
- Managed scheduling, logistics, and travel arrangements for executive team members to ensure smooth business operations.
- Provided administrative support for multiple departments, improving overall efficiency in daily tasks.
- Coordinated company-wide events and meetings to promote employee engagement and collaboration.
- Assisted in budget management by tracking expenses, reconciling financial data, and providing detailed reports for decision-making purposes.
- Supported project teams with timely delivery of resources, documentation, and relevant information to achieve project objectives.
- Maintained accurate records of company assets and inventory through diligent monitoring and regular audits.
- Increased departmental efficiency by optimizing workflow processes and eliminating redundant tasks.
- Improved internal communication channels using technology platforms such as intranet sites or messaging applications.
- Collaborated with cross-functional teams to develop streamlined processes for better information sharing between departments.
- Facilitated positive vendor relationships through effective negotiation strategies that secured favorable terms for the company''s benefit.
- Ensured compliance with all applicable laws by maintaining thorough knowledge of industry regulations affecting our business operations.
- Conducted market research initiatives that led to valuable insights for future product development strategies.
Financial Foundations Senior Specialist
Deloitte
01.2004 - 11.2018
- Improved financial reporting accuracy by streamlining data collection and analysis processes.
- Enhanced budget forecasting for the department through meticulous tracking of actual expenses against projections.
- Reduced discrepancies in financial statements by implementing thorough reconciliation procedures.
- Increased efficiency in financial operations by automating routine tasks and eliminating redundancies.
- Strengthened internal controls to mitigate risks associated with fraud, errors, and regulatory noncompliance.
- Developed comprehensive financial models to support strategic decision-making and identify growth opportunities.
- Collaborated with cross-functional teams to optimize resource allocation and drive cost savings initiatives.
- Assisted in successful audits by preparing accurate documentation and addressing auditor inquiries promptly.
- Delivered insightful financial analysis that informed management decisions on capital expenditures and investments.
- Streamlined month-end closing process by identifying bottlenecks and implementing corrective measures, resulting in reduced turnaround times.
- Provided expert guidance on financial policies and procedures, ensuring company-wide adherence to industry best practices.
- Mentored junior team members, fostering a culture of continuous learning and professional development within the finance department.
- Contributed to the successful implementation of new accounting software that streamlined workflows and improved productivity levels across the team.
- Evaluated vendor contracts for cost-saving opportunities, negotiating favorable terms that resulted in substantial expense reductions without compromising quality or service levels.
- Implemented robust risk assessment framework to proactively identify potential threats to the organization''s financial stability.
- Conducted thorough due diligence on potential mergers and acquisitions targets, providing valuable insights during deal negotiations.
- Enhanced profitability by analyzing product/service line performance metrics and recommending pricing adjustments based on market trends.
- Played an integral role in the successful completion of several critical projects by providing timely and accurate financial information, contributing to seamless execution and delivery.
- Facilitated effective communication between finance department and key stakeholders by preparing and presenting periodic financial reports, ensuring transparency and fostering informed decisionmaking.
Deputy Court Clerk
Leavenworth District Court
01.1999 - 10.2003
- Improved court efficiency by maintaining accurate and up-to-date records of case files, legal documents, and correspondence.
- Assisted judges with courtroom procedures, enabling smooth hearings and trials.
- Managed efficient scheduling of court proceedings to avoid conflicts and ensure timely resolution of cases.
- Expedited the filing process for legal documents by implementing an organized system for data entry and document retrieval.
- Collaborated with attorneys, law enforcement agencies, and other parties to gather relevant information for court proceedings.
- Enhanced communication between court departments by serving as a liaison and promptly addressing inquiries or concerns.
- Supported the administration of justice by preparing necessary documentation for judges'' review prior to hearings or trials.
- Ensured the confidentiality of sensitive information by safeguarding all court records in accordance with established protocols.
- Streamlined workflow within the office through cross-training on various tasks, resulting in increased productivity among staff members.
- Maintained high standards of professionalism while interacting with diverse populations, including litigants, attorneys, jurors, witnesses, law enforcement officers, and other court personnel.
- Continuously improved knowledge of laws, policies, procedures related to the role as Deputy Court Clerk through ongoing professional development opportunities.
- Developed key relationships with external stakeholders such as local government officials and community organizations that benefited overall court operations.
- Assisted in the creation and implementation of new policies or procedures to improve overall efficiency within the court system.
- Handled financial transactions, including processing payments for fines and fees, ensuring accuracy and proper recordkeeping.
- Facilitated timely communication between parties by distributing legal notices, subpoenas, and other pertinent documentation as required.
Education
Bachelor of Science -
Upper Iowa University
Fayette, IACertification of Paralegal Studies
Professional Career Institute
Apple Valley, CASkills
- Operations Management
- Project Management
- Adaptability
- Market Research
- Technical Proficiency
- Critical Thinking
- Conflict Resolution
- Data Analytics
- Contract Negotiation
- Process Improvement
- Human Resources
- Customer Relationship Management
- Sales Strategy
- Strategic Planning
- Microsoft Office Suite
- Financial Analysis
- Business Development
- Budget Management
- Performance Metrics
- Team Leadership
- Business Operations
- Relationship Building
- Marketing
- Account Management
- Regulatory Compliance
- Quality Control
- Complaint Resolution
- Customer Data Confidentiality
- Cross-Functional Collaboration
- Policies and Procedures Adherence
Timeline
Business Services Specialist
National Railroad Passenger Corporation
08.2018 - Current
Financial Foundations Senior Specialist
Deloitte
01.2004 - 11.2018
Deputy Court Clerk
Leavenworth District Court
01.1999 - 10.2003
Bachelor of Science -
Upper Iowa University
Certification of Paralegal Studies
Professional Career Institute
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