Senior Inventory Planning Manager with extensive experience in supply chain management and team leadership at Transform Sears Home Services. Improved forecasting accuracy by 20% and implemented process enhancements that increased customer fulfillment and operational efficiency. Focused on utilizing data-driven strategies to optimize inventory control and drive revenue growth.
Overview
26
26
years of professional experience
Work History
Senior Inventory Planning Manager
Transform Sears Home Services
Remote
01.2019 - Current
Plan, establish, and steer execution of continuous improvement initiatives to drive key performance indicators, increase customer fulfillment, and ensure business continuity through algorithmic adjustments.
Collaborate with IT team to restructure systems to latest technological solutions aimed at improving order fulfillment rate.
Assist with allocation of annual spending budget of $180M for ecommerce and field repair divisions.
Maintain optimal inventory levels in distribution centers to improve efficiency and facilitate revenue growth, while meeting and exceeding customer service expectations.
Improved forecasts by 20% for portfolio of over 35K SKUs and procured 6K high volume SKUs utilizing net margin rationalization tactics resulting in higher fulfillment rate and improved inventory cycle time.
Reduced inflow of aged inventory orders by 30% for improved excess inventory levels across network and optimization of allocated spending budget.
Leveraged partnership with vendors and internal team to improve forecast strategies and investigation tactics to reduce backorder rates on orders aged over 30 days by up to 60%.
Contribute to successful transition of forecasting and planning software in less than 6-month period with no disruption to business.
Successfully implemented additional statistical forecasting logic for consumer web sales volume to reduce out of stock percent on high velocity SKUs.
National Inventory Manager
Transform Sears Home Services
Remote
01.2013 - 01.2019
Supported forecasting and inventory efficiency for over 150 retail locations through analysis of demand data and sales trends.
Collaborated with vendors to develop assortment plans and long-term strategies, generating up to $10M in sales volume.
Formulated planning strategies to meet sales goals while maintaining inventory targets amid business fluctuations.
Achieved 10% improvement in sell-through rates by managing product allocation, merchandising strategies, and promotional events.
Increased bottom-of-pyramid sales by 4.6% through effective execution of product allocation and sales strategies.
Streamlined order placement and receiving processes, reducing product replenishment lead times by up to 50%.
Unit Operations Manager, Carry-in Repair
Sears Home Services
Chattanooga, TN
01.2011 - 01.2013
Supervised daily operations involving 25+ employees in a multi-functional repair workshop.
Fostered collaboration with interdepartmental teams to boost call counts and optimize processes.
Led inventory management initiatives alongside logistics activities to ensure smooth operations.
Administered asset protection strategies to mitigate risks.
Handled front-line HR processes, enhancing team dynamics and performance.
Parts Store Manager
Sears Home Services
Chattanooga, TN
02.2000 - 01.2011
Created a high-performance team focused on maximizing profits and revenue growth through strategic initiatives.
Assisted District Operations Manager in identifying opportunities for improvement and resolving operational financial issues.
Implemented inventory and merchandising strategies to optimize product placement and increase sales.
Education
Bachelor of Science - Business Management
University of Phoenix
Charlotte, NC
Model Builder Certification -
Anaplan Leaning Center
Skills
Supply chain management
Forecasting and trend analysis
Process improvement and automation
System management
KPI development and integration
Inventory control
Operational integrity
Team leadership and training
Budget administration
Career Experience
Transform Sears Home Services, Greenville, SC, 01/01/13, Present, Senior Inventory Planning Manager, 01/01/19, Present, Plan, establish, and steer execution of continuous improvement initiatives to drive key performance indicators, increase customer fulfillment, and ensure business continuity through algorithmic adjustments., Collaborate with IT team to restructure systems to latest technological solutions aimed at improving order fulfillment rate., Assist with allocation of annual spending budget of $180M for ecommerce and field repair divisions., Maintain optimal inventory levels in distribution centers to improve efficiency and facilitate revenue growth, while meeting and exceeding customer service expectations., Improved forecasts by 20% for portfolio of over 35K SKUs and procured 6K high volume SKUs utilizing net margin rationalization tactics resulting in higher fulfillment rate and improved inventory cycle time., Reduced inflow of aged inventory orders by 30% for improved excess inventory levels across network and optimization of allocated spending budget., Leveraged partnership with vendors and internal team to improve forecast strategies and investigation tactics to reduce backorder rates on orders aged over 30 days by up to 60%., Contribute to successful transition of forecasting and planning software in less than 6-month period with no disruption to business., Successfully implemented additional statistical forecasting logic for consumer web sales volume to reduce out of stock percent on high velocity SKUs., National Inventory Manager, 01/01/13, 12/31/18, Support forecasting, planning, and inventory efficiencies for 150+ repair parts retail locations through analysis of historical demand data, sales trends, and inventory reporting details., Partner with multiple vendors to create assortment plans, forecast, and long-term strategy by product category for seasonal product and new business to generate up to $10M in sales volume., Built planning strategies for stores to achieve sales goals and stay within inventory targets while adjusting plan to account for business fluctuations to ensure gross margin and profitability goals were achieved., Achieved sell through improvement of 10% by overseeing allocation of product, merchandising strategies, and promotional events., Increased BOP by 4.6% for overall store business through execution of product allocation and sales strategies., Reworked order placement and receiving processes to improve lead times for product replenishment by up to 50%.
Sears Home Services, Chattanooga, TN, Unit Operations Manager, Carry-in Repair, Parts Store Manager