Dynamic professional with a proven track record at Hays CISD, adept in electronic records and social media management. Excelled in fostering productive relationships and managing confidential materials with utmost discretion. Demonstrated expertise in customer relations and professional conflict resolution, enhancing operational efficiency and community engagement.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Principal's Secretary
Live Oak Academy / Hays CISD
Buda, TX
08.2020 - Current
Built productive relationships with employees, and provided operational support to staff for smooth workflows.
Provided operational and administrative support, including managing confidential files, onboarding new employees, and coordinating events.
Conducted research, compiled statistical reports, and ensured clear communication with administration and staff.
Guided employees in handling difficult or complex problems.
Handled confidential information with discretion and integrity.
Assisted in budget preparation, expense tracking, financial planning, and analysis to support decision-making.
Ensured the accuracy and completeness of budget documentation, proactively correcting errors as needed.
Maintained accurate records of purchases, while ensuring compliance with regulations.
Maintained the Live Oak Academy website, optimized performance, and provided technical support to parents, students, and staff.
Monitored and maintained the Live Oak Academy social media page to ensure timely responses and engaging content.
Web Content /Accounting Bookkeeper
Defined Beard Co
Buda, TX
01.2021 - 08.2024
Wordsmith original, platform-specific content appealing to target audiences.
Monitored industry trends and competitor activities related to web content management.
Ensured compliance with web standards and accessibility guidelines.
Implemented websites and online applications to assist companies with an online presence.
Reviewed existing web content for accuracy, relevance, timeliness, completeness, and consistency in style and formatting.
Provided excellent service and attention to customers, whether face-to-face or through phone conversations, by identifying the needs of customers promptly and efficiently.
Prepared bank deposits by verifying and balancing receipts
Created new vendor profiles in the accounting system when necessary.
Coded invoices for data entry into accounting system.
Handled accounts payable and receivable, including invoicing and payment processing.
Registrar / PEIMS
Live Oak Academy / Hays CISD
Buda, TX
09.2010 - 07.2020
Greeted and assisted students and parents while managing paraprofessional duties, including paperwork, multi-line phone systems, and issue resolution.
Handled parent and student grievances professionally.
Met TEA PEIMS coding deadlines to secure campus funding, and supported administration with data compilation for accurate district representation.
Collaborate with the academic counselor to plan, develop, and implement master schedules and daily scheduling.
Created a flexible grading system for precise tracking of student performance.
Accounting / Loan Processing
Vogue College of Cosmetology
Austin, TX
01.2008 - 08.2010
Assisted clients in understanding their available options, and helped them select the right loan for their needs.
Reconsolidation of customer payments through multiple avenues.
Worked with multiple locations to ensure that loan processes and procedures were accurately implemented.
Traveled and trained at multiple locations on basic software skills, such as Microsoft Office Suite, Outlook, and web-based applications.
Collaborated with colleagues to discuss market information and strategies.
Exec Assistant / Accounting / HR
Paramount Computer Corp
Austin, TX
12.2003 - 12.2008
Oversaw accounts receivables and payables, including invoice processing, reconciliations, and discrepancy resolution.
Managed customer collections, and prepared deposits to maintain accurate financial operations.
Developed quarterly sales performance reports, and collaborated with the Controller on accounting matters.
Managed personal finances, vehicle records, and annual tax documentation for the owner/president.
Education
High School Diploma -
Westlake High School
05-1999
Skills
Proficient in electronic records management and social media management
Skilled in writing, editing, and both verbal and written communication
Experienced in customer relations and professional conflict resolution
Adept at managing confidential materials with discretion
Strong interpersonal skills and community engagement expertise
References
Personal and Professional References Available Upon Request
Affiliations
Recognized as Paraprofessional of the Year (2018) and recipient of multiple Hays High Fives awards for outstanding contributions and dedication
I enjoy engaging in creative hobbies, such as woodworking, knitting, reading, organization, and cooking, which allow me to combine craftsmanship, creativity, and a love for learning
Secretary III (Principal's Secretary) at Deer Valley Unified School DistrictSecretary III (Principal's Secretary) at Deer Valley Unified School District