Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Manager, People & Culture, Partner
Integrity
10.2023 - Current
Built relationships with Executive leaders to cultivate a positive environment and foster collaboration that encourages respect, understanding and appreciation for others
Became an active participant in the Thomasarts leadership team while providing additional support to other business units across the country
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Onboarded new employees with training and new hire documentation.
Communicated clearly with employees, managers and stakeholders to keep everyone on same page and working toward established business goals.
Managed complex employee relations issues with discretion and sensitivity, maintaining positive work environment while resolving conflicts efficiently.
Established a consistent approach to employee performance evaluations, ensuring alignment with company objectives and fair recognition of accomplishments.
Championed wellness initiatives that improved overall employee health while decreasing absenteeism rates throughout th organization.
HR Director
Thomasarts
04.2018 - 10.2023
Managed employee relations issues with care and confidentiality, maintaining trust with staff members while resolving conflicts effectively.
Established strong relationships with both employees and management teams, fostering a collaborative work environment.
Ensured legal compliance in all HR practices, mitigating potential risks related to employment law violations or disputes.
Supported organizational change initiatives by guiding employees through periods of transition, minimizing disruption to productivity.
Collaborated with executive leadership team to develop long-term HR strategies aligned with business objectives.
Developed comprehensive onboarding programs for new hires, improving retention rates and overall satisfaction.
Facilitated regular communication channels between management and employees to promote transparency and engagement.
Hospice Area Manager
Encompass Health
04.2017 - 04.2018
Grew hospice census from an average of 29 patients in 2016 to an average of 59 patients in 2017
Promoted to peer trainer to help educate new hires coming on from all over the state and country
Awarded Best Hospice Performance in nation for 2017 at E3 awards in Las Vegas
Implement programs and protocols that provide improved home health and hospice services, to improve communications, and to address concerns or problem areas
Conduct ongoing meetings with physicians, discharge planners and other health care professionals to monitor quality assurance issues, and to facilitate education.
Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
Human Resources Generalist, Inside Sales
Global Health Industries
06.2015 - 04.2017
Managed recruiting and sourcing of applicants, benefits, PTO, hiring, terminations, attendance tracking, write ups, coaching personnel, orientation, open enrollment, on-boarding and other HR duties as needed
Worked closely with the executive team and HR director to help write and execute new policies, procedures, and programs
Worked closely with company President, CFO, and COO on projects to improve company performance
Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
Inside Sales- managing customer accounts
Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
Began managing $7 million in accounts and grew to being responsible for over $13 million
Managed customer accounts and manufacturing processes from beginning of PO to the order being shipped out the door that included: coordinating with R&D and project managers, actively participating in production meetings, and constant communication with customers
On time delivery rate of 95% for my accounts with the overall average of the company being 86%.
Human Resources Coordinator, Admissions Director
Genesis Health Care (Washington Terrace Center)
04.2013 - 01.2015
Over all Human Resources of the building, which included: recruiting of applicants, benefits enrollment, new hire paperwork, orientation, background checks, wage issues, interviews, orientation, list job openings, evaluate qualifications, and counsel
President of the employee excellence committee that focused on retention of personnel and improving employee recognition
Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
Admissions Director
Planned, organized, researched, and coordinated all new admissions, including: paperwork, meetings, tours, pictures, and insurance authorizations
Built professional relationships by meeting with residents, resident's family, and staff workers at hospitals, Assisted Livings, SNF's, and other businesses within the community and ensuring exceptional customer service
Worked with marketing committee to help organize events open to the public that helped increase business and revenue.
Accredited Consultant- Sales Associate
Clinique (Macy's)
05.2006 - 07.2012
Received Galaxy of the Stars award (Top 15% of consultants nationwide for sales)
Presumed Counter Manger duties when manager was absent
Mentored and trained new employees
Planned and executed high volume makeup and skin care events
Bridal Expert Leader-managed bridal fair booths to promote the Clinique brand.
Education
Associates of Science - Human Resource Business Administration
Boise State University
Boise, ID
2013
Human Resource Business Administration
Weber State University
Ogden, UT
Skills
Team Leadership
Strategic Planning
Staff Training and Development
Verbal and written communication
Complex Problem-Solving
Staff Management
Cross-Functional Teamwork
Contract Management
Certification
SHRM-CP
Timeline
Manager, People & Culture, Partner
Integrity
10.2023 - Current
HR Director
Thomasarts
04.2018 - 10.2023
Hospice Area Manager
Encompass Health
04.2017 - 04.2018
Human Resources Generalist, Inside Sales
Global Health Industries
06.2015 - 04.2017
Human Resources Coordinator, Admissions Director
Genesis Health Care (Washington Terrace Center)
04.2013 - 01.2015
Accredited Consultant- Sales Associate
Clinique (Macy's)
05.2006 - 07.2012
Associates of Science - Human Resource Business Administration