Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jana L. Olney

Registered Nurse
Forestport,NY
Jana L. Olney

Summary

Bachelor's prepared Registered Nurse with 20 years of experience, including 10 years in labor and delivery. Over the past decade at Excellus, I have played a key role in building a large team in Utilization Management, focusing on teamwork and positivity. Throughout my career, change has been a constant, driving growth and improvement. Many of my roles have included a teaching component. I have excelled in high-stress environments, leveraging strong verbal communication skills. I have an enthusiastic personality and pride myself on being a helper to people in my life, building strong relationships with patients, their families, peers, and business partners. I derive great satisfaction from seeing growth in others and feel a sense of accomplishment knowing I helped.

Overview

26
years of professional experience
2009
years of post-secondary education

Work History

Excellus BCBS

Care Coordinator III
07.2015 - Current

Job overview

  • Responsible for coordinating, integrating, and monitoring the use of medical and health care services for members, ensuring compliance with internal and external standards set by regulatory and accrediting entities.
  • Refers appropriate cases to the Medical Director for review, identifies billing trends and refers possible medical fraud to the Special Investigations Unit.
  • Assist performing a variety of technical and administrative tasks essential to the efficient operation of the Medical Services Department.
  • I have recognized issues early and have reported to them to Leadership.

Excellus BCBS

CM Supervisor
05.2022 - 05.2022

Job overview

  • Provide direction and supervision to the assigned OB Case Management staff including departmental function, individual development plans, performance reviews, and disciplinary actions.
  • Assisted in creating a document that pulled our members within first trimester of pregnancy in order to reach out and get started on CM program early in pregnancy which was new at that time.

Excellus BCBS

UM Supervisor
06.2019 - 11.2021

Job overview

  • Provide direction and supervision to the assigned Medical Services staff including departmental function, individual development plans, performance reviews, and disciplinary actions.
  • Also, provides supervisory services to assigned personnel - such services include, but are not limited to, selection, placement, training, and counseling, enforcing rules and regulations, monitoring attendance and punctuality and recommendations relative to changes in status.
  • Responsible for coordinating communications and daily activities of the staff and assuring adequate staffing to accomplish corporate goals.
  • Assesses daily, weekly and monthly volumes of work and adjusts assignments as needed.
  • Monitors staff's productivity related to set productivity metrics continually and addressing performance issues as they arise.

Excellus BCBS

Care Coordinator
07.2015 - 06.2019

Job overview

  • Care Coordinator and Transplant Coordinator responsible for coordinating, integrating, and monitoring the use of medical and health care services for members, ensuring compliance with internal and external standards set by regulatory and accrediting entities.
  • Refers appropriate cases to the Medical Director for review, identifies billing trends and refers possible medical fraud to the Special Investigations Unit.
  • The Medical Services Care Coordinator may also perform a variety of technical and administrative tasks essential to the efficient operation of the Medical Services Department.

Family Birth Center at UpState Medical University

Assistant Nursing Manager
10.2014 - 03.2015

Job overview

  • Overseen daily operations of Labor and Delivery and postpartum/mother baby care, work collaboratively with the staffing medical staff to ensure safe quality care is provided.
  • Work with the staff to build a schedule that provides appropriate and safe coverage for operational needs.
  • Deal with staffing issues and counsel as needed, provide positive encouragement and assist with goals.
  • Apply my years of experience and gained knowledge in the L&D/Post-Partum/Nursery specialties to help guide others and as well as continue personal growth.
  • Work with other department managers to ensure adequate staffing is provided.
  • Monthly committees to ensure proper policies and procedures are established/updated and return information to staff.

Family Birth Center at UpState Medical University

Staff RN
09.2011 - 10.2014

Job overview

  • Provide safe care for obstetrics and gynecological patients ranging from evaluation of labor to administering and maintaining induction of labor and or cesarean sections.
  • Patients also present with existing conditions such as diabetes, heart disease, liver function issues and more.
  • Collaborated with staff as a Super User/Trainor during the EPIC system go-live, provided ongoing support and troubleshooting for EPIC users post-implementation.
  • Facilitated training sessions and assisted staff in navigating the EPIC system.
  • Ensured smooth transition and adoption of the EPIC system within the healthcare facility.

Birthplace at Faxton-St. Lukes Healthcare

Staff RN Birthplace/Med Surg
06.2004 - 09.2011

Job overview

  • Provided safe care for obstetrics and gynecological patients ranging from evaluation of labor to administering and maintaining induction of labor and or cesarean sections.
  • Sound, ethical and independent decision-making ability consistent with medical protocols.
  • Provided safe care to the med surg population.
  • Full assignments of 6 patients.
  • Performed skills such as medication passes, IV starts, IV drips, wound care.
  • Implemented electronic charting.

Westmoreland Central School

Elementary School Nurse
08.2009 - 06.2010

Job overview

  • Provided healthcare services to students, ensuring their physical and mental well-being.
  • Responsibilities included treating injuries and illnesses, conducting health screenings, and promoting healthy habits among students and staff.
  • Established a well-functioning health office in compliance with State codes and advocated for updated systems.

Mohawk Valley Community College

Adjunct Instructor/Med Surg/Maternity
01.2009 - 01.2010

Job overview

  • Provided clinical and classroom instruction to students enrolled in the Associate Degree Nursing program.
  • This role involved teaching in a healthcare facility's maternal/newborn unit and ensuring students gain practical, hands-on experience.

Birthplace at Faxton-St. Lukes Healthcare

Surgical Technician
05.1999 - 09.2004

Job overview

  • Set up and maintained sterile surgical field during cesarean sections, tubal ligations and other obstetrical procedures.
  • Assist medical as needed with all procedures/surgeries on the unit.
  • Assisted nursing staff with patient care.
  • Maintained proper availability of supplies to the MD's, nursing and anesthesia staff.

Education

SUNY IT
Utica, NY

Bachelor of Science from Nursing

University Overview

MVCC
Utica/Rome, NY

Associate of Science from Nursing

University Overview

Skills

Care coordination

Timeline

CM Supervisor
Excellus BCBS
05.2022 - 05.2022
UM Supervisor
Excellus BCBS
06.2019 - 11.2021
Care Coordinator III
Excellus BCBS
07.2015 - Current
Care Coordinator
Excellus BCBS
07.2015 - 06.2019
Assistant Nursing Manager
Family Birth Center at UpState Medical University
10.2014 - 03.2015
Staff RN
Family Birth Center at UpState Medical University
09.2011 - 10.2014
Elementary School Nurse
Westmoreland Central School
08.2009 - 06.2010
Adjunct Instructor/Med Surg/Maternity
Mohawk Valley Community College
01.2009 - 01.2010
Staff RN Birthplace/Med Surg
Birthplace at Faxton-St. Lukes Healthcare
06.2004 - 09.2011
Surgical Technician
Birthplace at Faxton-St. Lukes Healthcare
05.1999 - 09.2004
MVCC
Associate of Science from Nursing
01.2004
SUNY IT
Bachelor of Science from Nursing
01.2009
Jana L. OlneyRegistered Nurse