Microsoft
Jana Long
Office Administrator/AP/AR/Payroll
Los Osos,CA
Summary
- Technologically savvy and goal oriented administrative assistant. Driven and motivated to help organizations thrive. Skilled in prioritizing and completing tasks independently. Extensive experience with many office based programs. Prepared agendas, maintained calendars, led meetings. Maintained compliance documents for state and federal projects. Managed multiple emails, prepped proposals, processed bid documents with respect to serious time constraints. Invoicing and billing. Experience in payroll, prevailing wage, accounts payable, accounts receivables, and balancing bank and credit card accounts. Organizational skills to ensure easy management of tasks and adhere to tight deadlines. Strong critical thinking skills which allows me to think through plans, solve problems and take initiative. Strong worth ethic, adaptability and exceptional interpersonal skills. Analytical in optimizing productivity,
Overview
16
16
years of professional experience
Work History
Office Administration Specialist
Roto Rooter Plumbing
03.2024 - Current
- Managed budgets to ensure timely payments to vendors.
- Reduced errors in documentation by thoroughly proofreading and editing materials before distribution.
- Improved customer satisfaction by promptly addressing inquiries and resolving concerns professionally.
- Facilitated interdepartmental collaboration with streamlined communication channels for effective project management.
- Facilitated project completion
- Monitored multiple email accounts
- Prepared and processed prevailing wage, timesheets, and payroll, to facilitate prompt staff payments.
- Reconciled account files and produced monthly reports.
- Utilized office management software called Service Titan to record and track customer information.
- Input data into spreadsheets
- Monitored vendors, kept track of budgets, and expenses
- Monitored and controlled dispatch board,assigning employees to tasks based on skill, experience and availability
- Adaptability in adjusting to changing priorities while maintaining high levels of accuracy in task execution.
- Facilitated onboarding of new employees providing training and guidance for a smooth transition into the workplace
- Managed calendars, schedules and arranged travel plans for optimal efficiency.
- Meticulous data entry, keeping up-to-date records for readily accessible reference purposes.
- Maintained confidentiality of sensitive information
Administrative Office Manager
Jacob Construction And Development Inc
04.2022 - 01.2024
- Reconciled account files and produced monthly reports.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Maintained computer and physical filing systems.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Transcribed and organized information to assist in preparing speeches and presentations.
Business/Front Office Manager
Bean's Roofing
12.2019 - 04.2022
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Administered payroll and maintained proper documentation of employee personnel.
- Interacted well with customers to build connections and nurture relationships.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Produce Clerk
Superior Grocery Store
09.2017 - 06.2019
- Stocked, rotated and faced products with attention to product quality and expiration dates.
- Greeted customers and offered to help locate produce items.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Loaded, unloaded and moved heavy products using material loading equipment.
- Checked delivered merchandise and order information to verify shipment accuracy.
Delivery Driver/Shift Leader
Papa John's Pizza
03.2015 - 10.2017
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Processed shipment documents neatly and efficiently for each load.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
Education
GED -
Pacific Beach H.S
San Luis Obispo, CA05.1999
Skills
- Budget Management
- Documentation and Reporting
- Expense Reporting
- Proposal Writing
- Accounts Payable and Receivable
- Microsoft Office Knowledge
- Payroll and Certified payroll
- Advanced Excel Spreadsheet knowledge
- Proofreading
- Advanced in Service Titan, Construction Partner, and other interface data entry programs
- Project Management
- Expert in Acrobat Adobe
- Certificate in Quickbooks
Timeline
Office Administration Specialist
Roto Rooter Plumbing
03.2024 - Current
Administrative Office Manager
Jacob Construction And Development Inc
04.2022 - 01.2024
Business/Front Office Manager
Bean's Roofing
12.2019 - 04.2022
Produce Clerk
Superior Grocery Store
09.2017 - 06.2019
Delivery Driver/Shift Leader
Papa John's Pizza
03.2015 - 10.2017
GED -
Pacific Beach H.S
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References
Mike Melman/Previous Boss/Friend
805-305-1224
Carlos Martinez/Previous Boss/Friend
805-550-5474
Nicholas Byers/Previous Boss/Friend
209 - 672-0938
Software
Quickbooks
Netsuite
Service Titan
Construction Partner