Jana Marley
Pocatello,Idaho
Summary
Highly organized and dependable candidate skilled in managing multiple priorities with a positive attitude. Proven track record of taking on additional responsibilities to achieve team goals. Committed to delivering exceptional results through strong time management skills and a proactive approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Compounding Technician
Shaver Compounding Pharmacy
02.2024 - Current
- A compounding pharmacy technician is a member of the pharmacy team who works under the guidance of a pharmacist to make formulations that have specific combinations of ingredients. The formulations may be for patients with individual needs, or adapted versions of products standardized by a pharmaceutical company.
- Collaborated with fellow technicians and pharmacists to develop efficient workflows for compounding processes.
- Ensured compliance with all applicable laws, regulations, and guidelines governing pharmaceutical compounding processes and procedures.
- Maintained a clean and organized compounding environment, ensuring adherence to strict safety protocols and regulations.
- Helped maintain detailed documentation of all compounded preparations following established procedures.
- Communicated effectively with pharmacists and other healthcare professionals regarding compound prescriptions and patient needs.
- Worked closely with pharmacy staff members to ensure seamless integration of compounding services into overall pharmacy operations.
- Participated in ongoing training programs to stay current on industry updates, best practices, and regulatory changes related to pharmaceutical compounding.
- Actively participated in quality improvement initiatives, contributing to a culture of continuous learning and improvement within the compounding team.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Real Estate Transaction Coordinator
Transaction Coordinators of Idaho
06.2021 - Current
- Organized and maintained transaction files in compliance with company policies and industry regulations, ensuring easy access to all relevant documents.
- Collaborated with escrow officers, title companies, inspectors, appraisers, attorneys, and other professionals to address any issues or discrepancies that arose during transactions.
- Reduced errors in contract preparation with meticulous attention to detail and thorough understanding of legal requirements.
- Ensured compliance with industry regulations through diligent monitoring of transaction timelines and adherence to established policies.
- Streamlined real estate transactions by efficiently managing documentation and communication between all parties involved.
- Prepared comprehensive due diligence reports for clients with accurate property data analysis to facilitate informed decision-making processes.
Real Estate Agent
EXP Realty LLC
10.2020 - Current
- Successfully operates as a licensed Real Estate Agent for the state of Idaho
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
Paralegal
Estate Planning Law Group (formerly Hansen Legal PLLC)
08.2021 - 07.2023
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Edited and proofread legal documents to verify accuracy.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
Real Estate Agent
Keller Williams Realty
08.2019 - 10.2020
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Director of First Impressions/Receptionist
Keller Williams Realty
07.2019 - 04.2020
- Organized office events and meetings, ensuring seamless execution and participant satisfaction.
- Showed worth to visitors by giving undivided attention.
- Maintained area near entrance to create welcoming and inviting environment for guests.
- Provided exceptional administrative support to executive staff, improving overall workplace productivity.
- Successfully maintained a clean and inviting atmosphere in common areas such as waiting rooms or meeting spaces.
- Exhibited professionalism and composure in stressful circumstances.
- Enhanced customer experience by implementing a welcoming and efficient reception process.
- Resolved customer inquiries promptly and professionally, resulting in increased customer satisfaction levels.
Sales Associate/Shift Lead
McKee's Garden and Pet Center
02.2018 - 08.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Bachelor of Arts - English
University of Phoenix-Online Campus
12.2025
Associate degree -
University of Phoenix-Online Campus
01.2024
Real Estate Certificate -
East Idaho Real Estate School
07.2019
Diploma -
Tooele High School
01.2000
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Customer Service
- Operations Support
- Multitasking
- Reliability
- Creative Thinking
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Payment Processing
- Time management abilities
Certification
Real Estate License, Idaho, 2019, Present
References
Available upon request
Timeline
Compounding Technician
Shaver Compounding Pharmacy
02.2024 - Current
Paralegal
Estate Planning Law Group (formerly Hansen Legal PLLC)
08.2021 - 07.2023
Real Estate Transaction Coordinator
Transaction Coordinators of Idaho
06.2021 - Current
Real Estate Agent
EXP Realty LLC
10.2020 - Current
Real Estate Agent
Keller Williams Realty
08.2019 - 10.2020
Director of First Impressions/Receptionist
Keller Williams Realty
07.2019 - 04.2020
Sales Associate/Shift Lead
McKee's Garden and Pet Center
02.2018 - 08.2019
Bachelor of Arts - English
University of Phoenix-Online Campus
Associate degree -
University of Phoenix-Online Campus
Real Estate Certificate -
East Idaho Real Estate School
Diploma -
Tooele High School