Summary
Work History
Education
Skills
Voted Hilton Leader of the Year
Overview
Work Availability
Timeline
Generic
Jana Murphy Rehm

Jana Murphy Rehm

Yucca Valley,CA

Summary

Passionate, accomplished operations, event, and meeting professional offering proven success in delivering excellence in sourcing, proposal writing, negotiations, contracting, and execution for Fortune 500 clients, associations, and C-Level executives. Comprehensive knowledge of developing creative marketing and event campaigns and strategy. Demonstrated solid analytical and business relationship management skills, project management, client care, budgeting, forecasting, and revenue management. Mission-driven to deliver success for the client, company vision, and the bottom line. Not only do I enjoy these responsibilities, but I am also very successful in my efforts.

Knowledgeable Account Manager with solid track record in managing high-profile meetings and events. Adept at coordinating logistics, fostering client relationships, and ensuring seamless execution of each event. Demonstrated ability in team leadership and problem-solving, ensuring successful outcomes and client satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Small Meetings Manager

BCD Meetings & Events
2015 - 2016
  • Responsible for sourcing, contract review, and basic web builds. Coordinate site selection, contract negotiation and execution, basic attendee management, savings generation, and documentation. Additionally, maintaining meeting information in meeting technology tools. Daily responsibilities include building and maintaining client and vendor relationships, providing best-in-class service, and executing meetings at or above client expectations
  • Improved event attendance rates by developing targeted marketing campaigns and promotional materials.
  • Created comprehensive post-event reports highlighting key metrics, successes, and challenges faced during the conference or meeting.
  • Conducted site inspections and evaluations to select venues that meet client requirements and enhance attendee experience.
  • Successfully planned and executed over 45 meetings and events per year, ranging from 60 to 1500 attendees.

Program Management

USBG
2015 - 2016
  • Assist with program development and execution for an association of 5,000-plus members. Responsibilities include event execution, transportation, hotel, air, and meeting details. Administrative duties encompass a range of responsibilities, including website content development and marketing strategy, as well as social media design and execution. Proposals, negotiations, and contracts are managed, as well as attendance and accounting.
  • Maintained up-to-date knowledge of industry regulations and compliance requirements, ensuring adherence throughout all aspects of program management.

Senior Sales Manager/Revenue Manager

Hilton Liberty Station
2007 - 2012
  • Responsible for leadership of the sales department and hotel team, revenue management, annual and quarterly sales reviews, action plans, and marketing plans. Opened both side by side hotels in 2007 and soared to enormous success. Opening Hotel of the Year award as well as six following awards to date. In the top three of TripAdvisor within six months of opening.
  • Promoted within the first year Sales to Senior Sales Manager
  • Awarded Revenue Management and Acting Director of Sales Responsibilities
  • Awarded 2010 Leader of the Year
  • Led sales strategies to achieve revenue targets and enhance market share.
  • Analyzed market trends to identify new business opportunities and client needs.
  • Fostered relationships with key clients, enhancing loyalty and retention rates.
  • Monitored sales metrics, providing data-driven insights for strategic planning meetings.
  • Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
  • Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.

Program Manager - Volunteer

Hospice of Morongo Basin
2005 - 2007
  • Spearheaded the recruitment and training of a volunteer base of 30. Managed schedule and provided trained volunteers to visit patients and provide bereavement services in the Morongo Basin. Tracking and reporting to the State and the Board of Directors. Assisted in event planning, fundraising, and meeting the financial goals of the organization. Taught quarterly training 12-week programs for prospective future volunteers.
  • Coordinated patient care initiatives, ensuring compliance with regulatory standards and organizational policies.
  • Facilitated interdisciplinary team meetings to enhance collaboration and communication among healthcare professionals.
  • Streamlined documentation processes, improving accuracy and accessibility of patient records across departments.
  • Provided training sessions for new staff on program protocols and best practices in patient management.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Facilitated workshops and conducted one-on-one training to educate team members.

Recreation Director

Solara at Oak Valley Greens/Professional Community
2002 - 2005
  • Opened community development of 1500 members. Managed clubhouse and development of committees, classes, clubs, and special events. Create a monthly newsletter and create current events and news within the community. Managed clubhouse from hiring, training, and development of associates.
  • Developed and implemented engaging recreational programs tailored to resident interests.
  • Coordinated community events, enhancing resident participation and fostering social connections.
  • Managed scheduling and logistics for activities, ensuring smooth operations and resource availability.
  • Collaborated with staff to evaluate program effectiveness and incorporate feedback for continuous improvement.
  • Monitored budget allocations for events, optimizing resource utilization while maintaining quality experiences for participants.
  • Created an inclusive environment that welcomed individuals of all abilities by offering adaptive programming options when possible.
  • Maintained accurate records of program participation, facility usage, financial data, and incident reports for proper documentation purposes.
  • Managed budget effectively, allocating resources to maximize the impact of recreational activities and events.
  • Established annual goals in alignment with the department''s mission statement to ensure continued growth in providing quality recreational services.

Education

Some College (No Degree) - Marketing Management And Research

Northeastern University
Boston, MA

Skills

  • Persuasive communication
  • Analytical problem-solving
  • Organizational time strategies
  • Strong attention to detail
  • Clear communication
  • Strategic decision-making
  • Team leadership and motivation
  • Strong relationship-building abilities
  • Client engagement strategies
  • Conflict resolution
  • Teamwork and collaboration
  • Creativity and adaptability

Voted Hilton Leader of the Year

Opened hotel and team coloroboration won several awards first five years of opening. 

Overview

1
1

352-442-8235

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Small Meetings Manager

BCD Meetings & Events
2015 - 2016

Program Management

USBG
2015 - 2016

Senior Sales Manager/Revenue Manager

Hilton Liberty Station
2007 - 2012

Program Manager - Volunteer

Hospice of Morongo Basin
2005 - 2007

Recreation Director

Solara at Oak Valley Greens/Professional Community
2002 - 2005

Some College (No Degree) - Marketing Management And Research

Northeastern University

Similar Profiles

CREATE PROFILE