Jana Smith
Crosby,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Cabinet Design & Sales
Daegan Designs
Houston, TX
05.2020 - Current
- Meet with clients and provide exceptional customer service by listening to their needs, offering design solutions, and providing product recommendations within their budget
- Create custom cabinet designs using KCD design software, ensuring they meet client specifications and space requirements
- Provide clients with cost estimates and material takeoffs based on blueprints and/or field measurements
- Perform site inspections and confirm field measurements prior to installation, identifying and addressing any potential issues or conflicts
- Schedule and manage subcontractors
- Conduct walkthroughs of installations and create detailed punch lists
- Follow-up with clients after installations to assess quality
- Handle all financial transactions, including payments, receipts and invoices
- Maintain accurate records of income and expenses
- Manage vendor relationships
Cabinet Design & Sales
Adila Group
Houston, TX
09.2018 - 02.2020
- Greeted all guests upon entering the showroom.
- Assisted customers in choosing cabinets, countertops, and flooring by sharing product details such as features, pricing options, and availability.
- Created estimates using blueprint take offs and/or field measurements.
- Created 3D renderings and elevations using KCD Software, providing customers with a realistic visualization of the final product.
- Performed site inspections and confirmed field measurements prior to installation, identifying and addressing any potential issues or conflicts.
- Managed the installations in collaboration with contractors to guarantee excellent craftsmanship.
- Conducted walkthroughs and created detailed punch lists.
- Ensured customer satisfaction by providing follow-up support after installations.
- Handled invoices and payments, maintaining accurate financial records and ensuring timely transactions.
Office Manager
H & H Machine and Fabrication
Humble, TX
05.2008 - 09.2018
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed all payments processing, invoicing and collections tasks..
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
Staffing Specialist
Enterprise Personnel Services
Houston, TX
07.2003 - 05.2008
- Created and posted job descriptions on multiple platforms to attract qualified candidates
- Assisted in new hire process by reviewing resumes, contacting and scheduling appointments with candidates
- Managed onboarding processes for new hires including orientation programs and training sessions
- Provided support throughout the entire recruitment cycle from initial screening through offer acceptance stages
- Negotiated salaries with potential employees while ensuring they remain competitive in the marketplace
- Maintained accurate records in the applicant tracking system
- Maintained a talent pipeline of potential candidates for future job openings
- Provided guidance and coaching to candidates on interview techniques and company culture
- Collaborated with hiring managers to define job requirements and expectations
- Coordinated and scheduled interviews, facilitated smooth communication between candidates and hiring teams through acceptance stages.
Office Assistant
Texas Children Pediatric Associates
Houston, TX
01.2000 - 07.2003
- Greeted patients and visitors in a professional and friendly manner
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries
- Prepared patient charts prior to each appointment
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and document
- Verified insurance coverage for each patient visit
- Collected payments from patients for services rendered
Education
High School Diploma -
C.E. King Highschool
Houston, TX 05-2001
Skills
- Sales Professional
- Estimating
- Proficient in KCD Software
- Document Control
- Customer Relations
- Operations Management
- Scheduling Coordination
- Conflict Management
- Team Collaboration
- Project Support
Timeline
Cabinet Design & Sales
Daegan Designs
05.2020 - Current
Cabinet Design & Sales
Adila Group
09.2018 - 02.2020
Office Manager
H & H Machine and Fabrication
05.2008 - 09.2018
Staffing Specialist
Enterprise Personnel Services
07.2003 - 05.2008
Office Assistant
Texas Children Pediatric Associates
01.2000 - 07.2003
High School Diploma -
C.E. King Highschool