Summary
Overview
Work History
Education
Skills
Affiliations
Education and Training
Timeline
Generic

Jana Taylor

SPOKANE,WA

Summary


Dedicated and friendly individual experienced in safely navigating busy city streets. Adept at following route and delivery instructions. Highly organized with a proven track record of providing excellent customer service.

Overview

20
20
years of professional experience

Work History

Delivery Driver

Uber, Door Dash, Instacart
04.2020 - Current
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Kept detailed mileage and fuel reports to track overall fuel costs.

Patient Transporter

Providence Sacred Heart Medical Center
05.2024 - 04.2025
  • Upheld hospital standards of professionalism, including wearing proper identification and uniform during all transports.
  • Assisted in the training of new transport staff, sharing knowledge and best practices.
  • Followed all safety guidelines while transporting patients in a wheelchair or bed.
  • Assisted nurses with patient transfers, using proper body mechanics and safety measures.
  • Checked all medical documents for accuracy prior to transporting patients.
  • Operated various types of transport equipment, such as wheelchairs, stretchers, and patient lift systems, with proficiency.
  • Maintained strict adherence to hygiene and infection control policies, sanitizing transport equipment after each use.
  • Delivered specimens to laboratory departments according to established procedures.
  • Navigated hospital corridors and elevators efficiently, minimizing transport times and avoiding delays.
  • Assisted with transferring deceased bodies from the hospital unit to the morgue with respect and dignity.
  • Communicated effectively with patients of diverse backgrounds, ages, and medical conditions.

Restaurant Manager

Bennidito's Pizza
08.2022 - 05.2024
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Delegated work to staff, setting priorities and goals.
  • Resolved conflicts among employees in an effective manner.
  • Assisted with kitchen preparation during peak times as needed.
  • Distributed food to service staff for prompt delivery to customers.
  • Trained new employees to perform duties.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Performed regular maintenance checks on equipment to ensure proper functioning.
  • Created new menu items based on customer feedback and industry trends.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Adhered to all health department regulations regarding food storage and preparation.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Managed household errands and other essential duties.

Cook/server

Bennidito's' Pizza
09.2005 - 08.2022
  • Memorized new menu items and ingredients quickly to help customers select items meeting their needs and preferences.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Managed portion control using correct utensils during preparation and plating.
  • Adhered to food safety standards when storing and preparing foods.
  • Prepared dishes in a fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Replenished food items from inventory and rotated ingredients.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Received and stored food and supplies.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

High School Diploma -

REAL High School
Spokane, WA
06-1997

Skills

  • Patient transfer
  • Safety protocols
  • Equipment operation
  • Document accuracy
  • Infection control
  • Quality improvement

Affiliations

I love kayaking, camping, road trips, and dogs. Those are a few things that keep me inspired and full of life

Education and Training

other

Timeline

Patient Transporter

Providence Sacred Heart Medical Center
05.2024 - 04.2025

Restaurant Manager

Bennidito's Pizza
08.2022 - 05.2024

Delivery Driver

Uber, Door Dash, Instacart
04.2020 - Current

Cook/server

Bennidito's' Pizza
09.2005 - 08.2022

High School Diploma -

REAL High School
Jana Taylor