Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Manage Teva Estonia sales
Develope and implemente key account plans to meet customer needs and increase profitability.
Maintaine strong relationships with key clients and identified growth opportunities.
Conducte client meetings to discuss objectives, challenges, and strategies.
Prepare for and conducte negotiations.
Create and manage HQ projects, ensuring constant communication and monthly result monitoring.
Collaborate with internal teams for seamless project execution and revenue maximization.
Monitore market trends to stay ahead of industry developments.
Prepare AOP and LBE.
Manage customer P&L and worked closely with Gx and OTC departments.
Handle month-end processes (accruals, reversals).
Managed Lindt brand, developing strategies to boost customer satisfaction and loyalty.
Oversaw product lifecycle, enhancing brand image and market position.
Prepared sales plans and ensured sales across various channels.
Developed annual marketing plans.
Coached and mentored team members to improve performance.
Monitored budgets and expenditures for cost-effectiveness and quality standards.
Managed sales, margin, and marketing budgeting with management.
Analyzed sales data to identify growth opportunities.
Identified new products, vendors, and services for organizational benefit.
Prepared for and conducted negotiations.
Negotiated pricing and contracts with suppliers to maximize profits.
Created promotional campaigns for top-performing items.
Reviewed inventory levels and adjusted purchasing plans.
Collaborated with marketing team on targeted advertising campaigns.
Reviewed competitor activity to stay ahead of industry changes.
Maintained and managed supplier relationships and portfolios.
Developed processes for planogram improvment
Prepared reports on market conditions and their impact on categories.
Pharmacy, Full-time