Jana Troy
Overview
22
22
years of professional experience
Work History
Outpatient & Day Treatment Therapist
Option To Success Family Services
05.2022 - 12.2022
- Delivered planned services in context of guidance relationship with supportive counseling.
- Evaluated diagnostic data to determine eligibility and needed services.
- Observed and monitored client behavior and responses to treatment.
- Developed written plan of services in conjunction with program participants.
- Completed one-on-one counseling with broad range of clients suffering from mental health and behavioral issues.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Encouraged patients to discuss experiences in group and individual settings.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavioral Therapy.
Counseling Intern
Option To Success Family Services
09.2021 - 05.2022
- Determined clients' risk of self-harm or other dangerous behaviors.
- Counseled clients to help understand and overcome personal, social and behavioral problems.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Counseling Intern
Martin And Muir Counseling
01.2021 - 12.2021
- Determined clients' risk of self-harm or other dangerous behaviors.
- Counseled clients to help understand and overcome personal, social and behavioral problems.
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Facilitated group counseling sessions to support and encourage client growth.
- Maintained up-to-date clinical documentation via electronic recordkeeping systems.
Member Advocate
Next Step 4 ADHD
03.2019 - 02.2020
- Prepared and processed patient referrals and transfer requests.
- Monitored patient progress and provided emotional support.
- Researched and applied relevant healthcare laws and regulations to support compliance.
- Maintained patient records and updated electronic health systems to safeguard data.
- Facilitated communication between patients, families and healthcare providers to support comprehension.
- Conducted patient intake interviews, recording and documenting relevant information.
- Worked effectively as a liaison between clients and ADHD coach to coordinate resolutions.
- Attended weekly treatment team meetings with psychiatrists, nurse practitioners, therapists, and ADHD coach.
Mental Health Associate
The Brook Hospital-KMI
06.2001 - 11.2010
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavioral Therapy.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- De-escalated violent, potentially violent, and/or suicidal patients using NAPPI.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Communicated effectively, both orally and in writing, with patients from diverse backgrounds.
- Trained new employees on the Extended Care Unit from 2002-2010.
- Earned Employee of the Month in June 2004.
Education
Master of Education - Counseling And Human Development
Lindsey Wilson College
Columbia, KY04.2022
Bachelor of Arts - Psychology
University of Louisville
Louisville, KY08.2008
Skills
- Suicide Assessment
- Goal Assessments
- Emotional Support
- Individualized Care Plans
- Electronic Charting
- Progress Evaluation
- Diagnostic Assessments
- Psychiatric Consultations
- Build Coping Skills
- Assess Mental Health
Accomplishments
- November 2021-Passed the National Counselor Examination (NCE)
- December 2021-Completed The Neurobiology of Complex Trauma course from The National Child Traumatic Stress Network (NCTSN)
- Counselor in residence-completing supervision hours toward licensure
- Member of American Counselor Association (ACA)
- Member of Chi Sigma Iota
Timeline
Outpatient & Day Treatment Therapist
Option To Success Family Services
05.2022 - 12.2022
Counseling Intern
Option To Success Family Services
09.2021 - 05.2022
Counseling Intern
Martin And Muir Counseling
01.2021 - 12.2021
Member Advocate
Next Step 4 ADHD
03.2019 - 02.2020
Mental Health Associate
The Brook Hospital-KMI
06.2001 - 11.2010
Master of Education - Counseling And Human Development
Lindsey Wilson College
Bachelor of Arts - Psychology
University of Louisville