Jana H. Unruh
Overland Park,KS
Summary
Teaching professional with solid multitasking, time management and communication skills combined with unwavering devotion to student success. Familiar with different instructional approaches and technology options used in [Type] classrooms. Knowledgeable about curricula, lesson planning and individual student mentoring approaches.
Industrious educator with solid history of successfully stepping into diverse classroom environments and supporting students with solid lectures, discussions and activities. Implement intervention strategies and discipline management techniques to enhance student success. Trained in attendance, assessment and grading requirements.
Creative [Job Title] offering [Number] years of experience developing and implementing [Type] course curriculum. Proficient in evaluation, monitoring student performance and organizing examinations. Hardworking and energetic individual with excellent communication and supervisory skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Doctoral Candidate
Abilene Christian University
01.2016 - 01.2022
- Doctoral and MDiv graduate student awarded with emphasis on Leadership for Missional Renewal – (, )
- Presented research/results dissertation materials online and in person to international, multi-disciplinary teams
- Demonstrated detailed knowledge of academic programs and admission requirements for in-person/online graduate studies
- Designed my hybrid learning track for graduate studies pre/post pandemic while collaborating closely with director, advisors, and program administrators
- Built ongoing relationships with current students/faculty/prospective students by using professional knowledge and perspective to relate and establish rapport
- Consistently demonstrated critical thinking and problem-solving skills utilizing quantitative and qualitative research methodologies
- Participated as non-traditional student testimonial to convey highlights of graduate programs to prospective students
- Proficiently utilized Canvas LMS, Zoom, Microsoft Office products and related learning software/hardware tools.
- Promoted and modeled non-violent and trauma-sensitive culture.
- Provided individualized support to students to promote learning and engagement.
Senior Technical Education Specialist/Trainer
Sprint, Sprint University Divisions
01.2011 - 01.2012
- Organized system operating procedures to strengthen controls.
- Developed technical requirement documentation for new software products.
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Enhanced interfaces to promote better functionality for users.
- Researched and adopted new technologies to add value to existing offerings.
- Investigated system issues and implemented resolutions to reduce downtime.
- Assessed business requirements to create focused solutions.
- Maintained authoritative knowledge through continued education and ongoing training.
- Planned, formulated and assessed goals, policies, and activities designed to implement educational objectives and performance standards.
- Coordinated departmental teams to successfully integrate new educational programs.
- Assessed student performance and utilized feedback to increase educational program success.
- Tracked educational program progress to identify strengths and opportunities.
- Implemented student assessment and evaluation processes, aiding program success.
Hospital Chaplain/Spiritual Wellness Division
Advent Health
01.2010 - 01.2011
- Maintained highest levels of confidentiality while continuously improved upon the ability of Advent staff to acquire/deliver patient-client soft skills/care
- Built trust/strong relationships with staff and physicians while delivering excellent care
- Researched and adhered to HIPAA and relevant CDC guidelines - leveraging excellent people skills, met and provided spiritual care for over 500 patients/family/staff members.
- Communicated with interdisciplinary healthcare team to obtain pertinent information regarding patient's condition, family dynamics and health care teams' understanding of need for spiritual care.
- Counseled and provided care to patients with life-threatening illnesses to help families respond effectively to approaching death of loved one.
- Resolved crisis and emotional issues through empathy, support, prayer and scripture.
- Conducted religious sacraments for sick patients and family members.
- Visited and counseled patients, families and staff concerning death and dying by providing direct spiritual care.
English/Christian Worldview Teacher
Kansas City Christian School
01.2009 - 01.2010
- Independently researched, developed, and delivered English grammar, writing, literature curriculum with Christian worldview emphasis to diverse learners
- Collaborated with teaching teams/administrators/student groups for improved metrics and resilient learning atmosphere.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Prepared and implemented lesson plans covering required course topics.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Led interesting and diverse group activities to engage students in course material.
- Created and implemented activities to foster critical thinking skills of students.
Senior Technical Education-Corporate Training Lead
Sprint
01.1994 - 01.1998
- Organized system operating procedures to strengthen controls.
- Developed technical requirement documentation for new software products.
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Enhanced interfaces to promote better functionality for users.
- Researched and adopted new technologies to add value to existing offerings.
- Assessed business requirements to create focused solutions.
- Maintained authoritative knowledge through continued education and ongoing training.
- Assessed project milestones and team performance to keep staff on-task.
- Offered input on technical and platform-related strategic planning initiatives.
- Provided educational expertise and mentoring to junior team members.
- Designed support structure needed to confirm scalable application rollouts.
Technical Education Manager-Corporate Training
Sprint
01.1991 - 01.1993
- Utilized emerging adult learning principles and skills testing, implementing virtual reality, and other tailored experiences for learners– including strengths identification, gaps coaching, and maximum performance upskills
- Gained buy-in of 20 departments transitioning to new software tools for Sprint network and delivered training for 1500+ employees with wide skill range - on time/under budget
- Communicated as ambassador and strategic partner with proficiency in Microsoft/LMS/Programming tools
- Consulted with managers, team leads, and SME's regarding best practices for effective strategies and techniques for new hire onboarding
- Modeled and provided mission-minded, exemplary customer service to prospective employee training students, current students, clients, colleagues, and the Sprint community
- Conducted individual and group information sessions to coach new students in identifying goals and motivating them towards completing onboarding training/Sprint hiring
- Provided accurate information and timely guidance that supported progression towards their learning goals
- Collaborated and communicated frequently with other offices and key stakeholders/ subject matter experts to optimize solutions for a wide variety of clients.
- Conducted surveys with students upon course completion to gather feedback for improvement.
Senior Technical Trainer/Curriculum Developer
Informix Software
01.1988 - 01.1991
- Coordinated/conducted instructor-led classes for global employees, vendors, management, and clients – (included Motorola, American Airlines, Apple Computer, and Pacific Gas & Electric)
- Performed testing and reporting with SQL databases
- Led inter-departmental team building exercises resulting in enhanced communication/business effectiveness.
International Student English Facilitator
University of Kansas
01.1982 - 01.1984
- Successfully taught diverse, non-English speakers through University-based language skills program.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Supported planning and preparation for culturally-diverse class sessions.
- Developed and implemented strategies to improve student engagement.
Education
Doctorate - Leadership For Missional Renewal
Abilene Christian University
Abilene, TX06.2022
Master of Science - Ministry
Pepperdine University
Malibu, California12.2008
Bachelor of Science - Computer Science
University of Kansas
Lawrence, Kansas1984
Skills
Teacher
Mentor
Training program designer
Research team leader
Project manager
Instructional designer
Accomplishments
- Summer Institute for Distance Learning/Instructional Design (SIDLIT) – Steering Committee (2023)
- Higher Education Accessibility Conference – Participant (2023)
Certification
ACSI - English Teaching Certification (Association Christian Schools International.) (2010)
Affiliations
Community of Women Ministers, past national conference director
Professional Female Clergy Network, member
Pepperdine University Religion Division Alumni
Abilene Christian University Doctoral Cohort
Timeline
Doctoral Candidate
Abilene Christian University
01.2016 - 01.2022
Senior Technical Education Specialist/Trainer
Sprint, Sprint University Divisions
01.2011 - 01.2012
Hospital Chaplain/Spiritual Wellness Division
Advent Health
01.2010 - 01.2011
English/Christian Worldview Teacher
Kansas City Christian School
01.2009 - 01.2010
Senior Technical Education-Corporate Training Lead
Sprint
01.1994 - 01.1998
Technical Education Manager-Corporate Training
Sprint
01.1991 - 01.1993
Senior Technical Trainer/Curriculum Developer
Informix Software
01.1988 - 01.1991
International Student English Facilitator
University of Kansas
01.1982 - 01.1984
Doctorate - Leadership For Missional Renewal
Abilene Christian University
Master of Science - Ministry
Pepperdine University
Bachelor of Science - Computer Science
University of Kansas
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