Ja'Nae Alyia Perkins
Summary
Experienced professional seeking a position in an organization that values my skills and knowledge. Dedicated to serving at-risk and underserved populations through clinical and supportive services. Passionate about creating a positive impact and improving quality of life and continuum of care practices and engagement.
Overview
17
17
years of professional experience
Work History
Program Manager
Larkin Street Youth Services
10.2017 - Current
- Oversee and manage successful operations of a transitional housing program at-risk and homeless youth for ages 18-24
- Supervise a minimum of 8 employees (case managers and residential counselors), organize and maintain staffing schedules, approve timecards, assist in hiring and training of staff, facilitate staff and client meetings, participate in management meetings across the agency, and collaborate with other programs and agencies to provide best support for youth
- Coordinate with Case Managers and other staff for client housing plans and assist with engagement opportunities for youth
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for positive program outcomes and program development.
- Developed strategic plans and participated in comprehensive program evaluations and program monitoring; set clear objectives and achievable milestones for the clients, team, and program.
- Facilitated meetings, retreats, and conducted one-on-one training to educate and coach team members on professional development opportunities, contributing to improved overall performance.
- Addressed and resolved technical, financial, and operational concerns by working with team members, directors, public funding, IT, facilities, and other relevant departments.
- Manage program budget and ensure all program spending is in compliance with grant funding by completing monthly expense reports.
- Coordinate intakes and assessments, and support case managers in keeping case files, data entry and paperwork up-to-date and complete.
- Responsible for all case management and residential counselor duties when there is a vacancy within the program
Clinical Care Coordinator
Bay Area Community Services
04.2023 - 04.2024
- Served as a liaison between patients, providers, insurers, and community resources to ensure optimal service delivery throughout the continuum of care while working with populations ages 18-99 with the highest level of needs in FSP and CRT settings
- Completed domain-based assessments, screening referrals, service planning, community planning, benefits coordination which supports wellness and recovery principles and therapeutic case management using a evidence-based approaches and treatments.
- Championed patient advocacy, ensuring that the unique needs and preferences of each individual were respected and addressed throughout the care process.
- Participated in interdisciplinary conferences, sharing clinical insights and collaborating on strategies for complex case management.
- Maintained thorough documentation of all clinical interventions, ensuring accurate records for continuity of care, compliance, and medi-cal billing.
- Participated in supervision, staff meetings, consultation, travel, crisis/emergency coverage, weekend coverage, as well as, agency-wide meetings and training, as required by the manager
Relief Support Counselor
Westcoast Children's Center
10.2018 - 04.2019
- Provide supportive services and eye site supervision to children ages0-22 who are registered in the Alameda County Foster Care system
- I assist with intakes, discharges, health screens, medication administration, nutrition, CSEC awareness, SI assessments, and placements
Event Staff/ General Laborer
PeopleReady
06.2017 - 09.2018
- Worked at various major events around the bay area as security, ticket-taker, concession worker, event set-up and tear down
- Also took job assignments in warehouses, offices and retail environments
General Manager
Noah's Bagels
03.2010 - 03.2017
- Managed a store with up to20 employees and provided breakfast and lunch to over200 customers a day
- I hired and trained employees and participated in Weekly, Quarterly, and Yearly review meetings where we assessed budgets, customer satisfaction, employee retention rates, and fundamentals to manage a successful business
- I attended corporate trainings and hiring events and built great working relationships with other people and companies to benefit the brand
- I kept proper documentation of every transaction, invoice, employee counsel notice, etc
- All while providing excellent customer service to our guest as well as my employees and colleagues
Mentor Coordinator
Reality Mentor
11.2013 - 06.2014
- Individually overseen the implementation of our mentoring program services within 2 high schools and 1 middle school in the Hayward Unified School District
- My duties included scheduling appointments with mentors, students, parents, and counselors; attending school fairs to promote our program; schedule, coordinate and prepare workshop presentations by collaborating with different presenters; creating and updating client files as well as other important documents for the program; create daily and weekly reports to report out in our daily and weekly team meetings and other clerical duties as assigned by my supervisors
Team Leader
Wienerschnitzel
08.2007 - 03.2010
- Was responsible of ensuring a positive shift that provided excellent customer service to the guests, motivate other employees to work at a steady pace, and proper order taking, food preparation and cash handling
Education
Master of Social Work -
Simmons University
Boston, MA07.2024
Bachelor of Art - Sociology & Social Services
CSU Eastbay
Hayward, CA06.2014
Skills
- Problem-solving
- Project management
- Critical thinking
- Interpersonal skills
- Clinical assessment
- Case management
- Documentation and reporting
- Care coordination
- Client engagement
- Relationship building
- Data entry and analysis
- Evidence-based practice
Certifications & Licensure
Clinician NPI# 1104521525
California Associate Clinical Social Worker, License# 128093, Expires Jan 31, 2026
Timeline
Clinical Care Coordinator
Bay Area Community Services
04.2023 - 04.2024
Relief Support Counselor
Westcoast Children's Center
10.2018 - 04.2019
Program Manager
Larkin Street Youth Services
10.2017 - Current
Event Staff/ General Laborer
PeopleReady
06.2017 - 09.2018
Mentor Coordinator
Reality Mentor
11.2013 - 06.2014
General Manager
Noah's Bagels
03.2010 - 03.2017
Team Leader
Wienerschnitzel
08.2007 - 03.2010
Bachelor of Art - Sociology & Social Services
CSU Eastbay
Master of Social Work -
Simmons University
Similar Profiles
Theresa AlvarengaTheresa Alvarenga
Housing Navigator Case Manager-II at Larkin Street Youth ServicesHousing Navigator Case Manager-II at Larkin Street Youth Services
Mary HillMary Hill
Associate Director at Larkin Street Youth ServicesAssociate Director at Larkin Street Youth Services
Diana R. MorfinDiana R. Morfin
BILINGUAL CASE MANAGER II at Larkin Street Youth ServicesBILINGUAL CASE MANAGER II at Larkin Street Youth Services
Jason CalhounJason Calhoun
Program Manager at Serco IncProgram Manager at Serco Inc
Guy PorlierGuy Porlier
Program Manager at Strategic Energy ManagementProgram Manager at Strategic Energy Management