Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janae A. Petrusha

Bothell,WA

Summary

I am seeking a position that will allow me to utilize my skills and experience to bring about change in a forward-thinking and progressive environment.

Overview

14
14
years of professional experience

Work History

Inside Sales Supervisor / Warehouse Manager

MFCP
Ballard, WA
01.2023 - 05.2025
  • Managed day-to-day warehouse operations, including inventory, shipping and receiving, and keeping orders moving on schedule.
  • Supervised a small team — handled scheduling, training, and made sure everyone stayed on task and followed safety guidelines.
  • Worked directly with customers on quotes, orders, product questions, and any issues that came up — both over the phone and by email.
  • Took care of purchasing and tracked incoming stock, making sure the warehouse stayed well-stocked without over-ordering.
  • Helped support the outside sales team by entering orders, following up with customers, and keeping them updated on timelines.
  • Worked closely with vendors to make sure parts and products were delivered on time and in the right quantities.
  • Stepped in wherever needed — whether it was helping in the back, dealing with a vendor issue, or jumping on customer calls.
  • Got familiar with the company’s internal systems and helped train new employees on how to use them.
  • Took initiative to keep things organized, solve problems quickly, and make sure the team met daily goals.

Inside Sales / Purchasing Agent / Procurement

Northwest Fluid Solutions
Kirkland, WA
01.2021 - 12.2023
  • Purchase supply of products/materials
  • Assists with implementation of workflow productivity improvements
  • Prepare requisitions and purchase orders
  • Communicate with vendors, clients, customers, team members, and managers to align goals
  • Track and record orders
  • Develops sales opportunities and assists in developing the pipeline for future sales activity through daily interactions with Customers
  • Provides feedback to management on key product/solution pricing, delivery and service issues and considerations
  • Maintaining professional working relationships with customers, colleagues, suppliers and management
  • Communicate with vendors daily for order status
  • Communicate performances and costs to management
  • Responsible for inside sales daily operations; filing orders, follow up, quote requests, back-order file execution.
  • Assist warehouse team with shipments, packaging, order flow execution to maintain targeted sales goals.
  • Work with director of sales and outside sales reps to establish “target” accounts in territory
  • Training new hires on the internal ERP system
  • Determine the lowest cost for products/materials

General Manager

Jimmy John's
Bellevue, WA
03.2018 - 01.2021
  • In charge of all store operations, training, inventory and hiring.
  • Trained staff at my location to open a new store while successfully managing labor costs.
  • Directly trained and ensured all new hires understood the core value of the brand
  • Trained 3 managers who then moved up to later become General Managers at other locations out of the 22 stores the franchise owns.
  • Responsible for all daily operations to include schedule creation in order to provide the highest customer service and product available
  • Increased customer satisfaction from less than 50% to over 90% by developing training plans for all employees who were trained on operating POS systems.
  • Cut cost of goods by 45% by successfully managing my ordering and food waste
  • Attended all operations meetings and offered feedback where numbers at other locations could be improved on.
  • Managed a store of 15+ employees
  • Successfully managed $2900+ lunches while routing deliveries, answering calls, and making sure customers were top priority.

Operations Manager

Totem Lake Hotel
Kirkland, WA
01.2017 - 03.2018
  • Calculated all payroll for all employees
  • Assist the housekeeping department with tasks and additional help if needed
  • Troubleshoot emergencies
  • Monitor stock and order office supplies
  • Keep updated records of office expenses and costs
  • Handle all HR inquiries within the hotel from staff
  • Receives and resolves or assists the General manager in resolving guest complaints and service recovery process.
  • Maintains accurate records including cash flows sheet, guest floor limit, AR Ageing reports, Direct billing etc.

Assistant General Manager

Jimmy John's
Idaho Falls, ID
02.2014 - 11.2016
  • Set goal of 30 second sandwiches or less
  • Prepare food for busy weekday lunch shifts and maintain inventory levels throughout peak hours
  • Monitor food preparation to ensure orders are completed quickly and no product is waste
  • Accurately sliced to help maintain store goals for the week
  • Training new employees on proper food handling and safety procedures
  • Maintained total restaurant cleanliness for every shift and ensured following shift would have a clean facility for transition
  • Labor successfully managed

Front Desk Receptionist

24 Hour Fitness
Kirkland, WA
01.2011 - 01.2013
  • Interacting with guests making cash transactions via register and card payments
  • Upsold gym memberships while negotiating pricing and fees with potential members
  • Comfortable with quickly setting up and taking down a range of fitness and sports equipment
  • Monitoring facility resolving issues and informing supervisors about issues
  • Practical knowledge of using and maintaining recreational equipment
  • Conducted tours of facility for visitors while answering questions

Education

Bachelor's - Business Management

University of Idaho
Pocatello, Idaho
01.2017

Associates Degree - Early High School Education Advancement, Running Start Program

Bellevue College
01.2013

High School -

Cedarcrest High School
Duvall, WA
01.2013

Skills

  • Inventory management
  • Customer relationship management
  • Order processing
  • Sales forecasting
  • ERP systems
  • Team leadership

Timeline

Inside Sales Supervisor / Warehouse Manager

MFCP
01.2023 - 05.2025

Inside Sales / Purchasing Agent / Procurement

Northwest Fluid Solutions
01.2021 - 12.2023

General Manager

Jimmy John's
03.2018 - 01.2021

Operations Manager

Totem Lake Hotel
01.2017 - 03.2018

Assistant General Manager

Jimmy John's
02.2014 - 11.2016

Front Desk Receptionist

24 Hour Fitness
01.2011 - 01.2013

Bachelor's - Business Management

University of Idaho

Associates Degree - Early High School Education Advancement, Running Start Program

Bellevue College

High School -

Cedarcrest High School

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