Janae Ball
Portland,OR
Summary
Driven professional with several years of experience in hospitality industry and events planning. Strong customer service, organization and time management skills. Dedicated to providing top-tier service to guests and event attendees.
Overview
8
8
years of professional experience
Work History
Assistant Event Coordinator
The House of ADA
Portland, OR
09.2016 - Current
- Contributed to the planning and execution of monthly dance events, ensuring coordination of logistics to align with the group's artistic vision.
- Booked and scheduled dance performances, coordinating with venues, performers, and other stakeholders to secure dates, negotiate contracts, and manage technical requirements for seamless and successful events.
- Organized and managed all aspects of photoshoots for the dance group, including location scouting, styling, and coordination with photographers, resulting in visually striking and brand-aligned promotional materials.
- Worked in collaboration with lead events coordinator and creative team to develop event ideas that showcased the distinct identity and vibrancy of “The House of ADA”.
- Managed event promotion via social media and digital platforms, resulting in enhanced audience engagement and attendance at dance events.
- Supported 'The House of ADA' by effectively managing schedules, budgets, and communication among team members and external partners
Host
The Nines Hotel
Portland, OR
10.2023 - 03.2024
- Welcomed and greeted high-profile guests, ensuring a seamless and personalized experience from arrival to departure, enhancing overall guest satisfaction and loyalty.
- Collaborated with the hotel’s event team to coordinate and execute high-end events, such as corporate gatherings, and VIP reservations. Delivered exceptional support to meet all guest needs with meticulous attention to detail.
- Maintained a composed and professional demeanor in handling guest complaints and emergencies, offering prompt resolutions under pressure to guarantee guest satisfaction and safety.
- Provided training and guidance to new hosts and front-of-house staff, ensuring adherence to hospitality standards, guest relations, and luxury service protocols for consistent excellence in service at the hotel.
Event Producer
Marley Natural
Portland, OR
06.2017 - 09.2019
- Served as the company's representative at events, consistently communicating the brand's values, culture, and mission to enhance brand identity and recognition.
- Established strong and enduring connections with event attendees, partners, and influencers, cultivating lasting partnerships and community involvement.
- Aligned event strategies with overall brand messaging in collaboration with sales and marketing teams, enhancing the impact of each event.
- Developed and distributed engaging content across various platforms to enhance event promotion, thereby increasing visibility, reach, and attendee participation.
- Incorporated attendee feedback into future event planning, resulting in enhanced execution and greater levels of satisfaction.
Education
Associate of Arts - Sociology
Portland State University
Portland, ORSkills
- Event Programming & Production
- Cultural Trend Analysis
- Budget Management
- Team Collaboration & Leadership
- Creative Writing & Copywriting
- Talent Sourcing & Vendor Management
- Community Engagement & Networking
- Project Management & Multitasking
- Health & Safety Compliance
- Event Setup and Breakdown
- Content Scheduling
- Digital Publishing
- Venue Selection
- Social Media Promotion
References
References available upon request.
Affiliations
- The House of ADA, Member
- Black Harmony, Vocalist
- Better Together, Event Promoter
Timeline
Host
The Nines Hotel
10.2023 - 03.2024
Event Producer
Marley Natural
06.2017 - 09.2019
Assistant Event Coordinator
The House of ADA
09.2016 - Current
Associate of Arts - Sociology
Portland State University
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