Resourceful and experienced worker offering expertise in customer service, logistical coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
30
30
years of professional experience
Work History
Aide
James E Moss Elementary, Granite School District
Supported children's development by encouraging teamwork and understanding of others.
Observed and monitored children's activities.
Organized medications and reminded supervised taking each on schedule.
Assisted teachers with supervision and care of group of children.
Maintained safety and security by overseeing students in recess environments.
Supported classroom activities, tutoring, and reviewing work.
Supervised students on field trips for safety and proper behavior in public settings.
Distributed learning materials such as worksheets, textbooks and group assignments.
Supported classroom maintenance and upkeep, organizing books and materials.
Mentored and tutored individual students needing additional help.
Substitute taught classes as needed.
Bookkeeper / Dispatch Manager
Action Locksmith
10.1993 - Current
Confer with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
Report to management operational activities and maintain current records.
Evaluate current operational processes to help develop, implement and improve practices.
Track and review charts, graphs, schedules and other statistics to to maximize on-time performance, minimize customer wait times and service disruptions.
Record and secure archives of customer requests, services performed and other dispatch information to maintain accurate records and appropriate filing systems.
Monitor vehicle locations to coordinate timely arrivals.
Answer phone calls and respond to customer emails.
Assist in resolving customer complaints and grievances.
Schedule technicians according to customer needs.
Monitor flow of paperwork and direct information to appropriate departments.
Communicate with customers to provide technician and materials updates and resolution.
Process and file invoices, send monthly billing to on account clients, generate and file monthly AR reports.
Reconcile and correct issues with financial records.
Streamlined bookkeeping procedures to increase efficiency and productivity.
Proficient with 10-key calculator to compute data quickly.
Post daily receipts and payments in accordance with company protocols.
Complete and compile tax forms in compliance with legal regulations.
Use knowledge of local laws to comply with reporting requirements.
Manage vendor relationships.
Maintain account books and record transactions.
Input financial data and produce reports.
Seamstress
Lone Peak Designs
10.1993 - 12.2012
Maintained clean and organized work area and verified safe and proper equipment functionality to reduce downtime.
Operated sewing machines to join, reinforce, or decorate products..
Inspected finished products to address flaws and verify adherence to quality standards.
Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
Determined appropriate repair solution based on product damage to employ proper tools or equipment and satisfactory repair.
Drew patterns and cut fabric pieces, assembled, and sewed to create functional custom packs.
Drafted designs and patterns for original travel pack products.
Education
High School Diploma -
Cottonwood High School
Salt Lake City, UT
06.1988
Skills
Honed Analytical Skills
Financial Records and Processing
Financial Management
Account Reconciliation
Project Management
Statement Issuing
Operational Efficiency
Data Entry
Multitasking
Office Management
Proposal Writing
Telephone
Timeline
Bookkeeper / Dispatch Manager
Action Locksmith
10.1993 - Current
Seamstress
Lone Peak Designs
10.1993 - 12.2012
Aide
James E Moss Elementary, Granite School District
High School Diploma -
Cottonwood High School
Similar Profiles
Amanda AndersonAmanda Anderson
Science Teacher & 5th Grade Lead Teacher at Moss Point School DistrictScience Teacher & 5th Grade Lead Teacher at Moss Point School District